Planet Fitness in Saugus, MA, offers a clean, well-lit environment with friendly service and modern machines. The spacious facility houses a variety of aerobic and resistance equipment, ensuring convenience even during peak hours. The welcoming ambiance caters to all ages, with Bluetooth-enabled machines for tracking workout progress and numerous additional features like hydromassage beds and total body enhancement booths.
However, the location is not open 24 hours on weekends, which might be inconvenient for some. Issues with equipment maintenance and management responsiveness have also been reported. Despite this, the gym remains a favorite for its affordability, cleanliness, and helpful staff.
Pros:
- Clean and well-lit environment
- Friendly and helpful staff
- Modern, Bluetooth-enabled equipment
- Plenty of machines available
- Spacious gym layout
- Hydromassage beds and total body enhancement booths
- Catering to all ages
- Affordable membership
- Convenient location with ample parking
- Judgement-free zone
Cons:
- Not open 24 hours on weekends
- Some management and equipment maintenance issues
- Inconsistent enforcement of rules and policies
Location / Contact
- Address: 367 Broadway, Saugus, MA 01906, United States
- Phone:+1 781-813-3757
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 60 reviews.
The address is: 367 Broadway, Saugus, MA 01906, United States .
The contact number is +1 781-813-3757
This service is listed under Gym .
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Jack Wap
1 year ago
Good gym but the workers are mask nazis. Constantly telling you to pull them up even if it’s a centimeter under your nose.
Gabriela Rodrigues
1 year ago
I had the worst experience with an employee in my life. My grandmother has dementia and needs to be with me all the time. She can’t be alone, so I brought her to the gym with me so I can take care of her, but the front desk girl just told me that my grandmother can’t be there with me. I tried to explain that my granny won't use the machines, but the lady didn't listen to me. She was extremely rude and disrespectful with me and my grandmother. She don't even try to understand my situation. She told me to leave if I don't follow the policy. I never felt so humiliated in my life. It wasn't the first time that I get my granny with me to the gym. But it was the first time that someone didn't let me in. I hope that this brunette short girl get trained, she don't know how to work with customer service. She she's terrible.
Luzia Ana De Lima
1 year ago
Worst staff ever. I don’t understand why they always have an attitude. Even the manager
Cesar Ziegler
1 year ago
Brand new Gym. Nice and clean. It’s a great place to exercise.
Kimberly Nicotera
1 year ago
Gym is clean and plenty of equipment. WAYYY too many kids (I mean little kids) “working out” and fooling around on the machines. Not safe and frankly quite annoying
Andrew Negron
1 year ago
New facility big space, nice layout. Friendly staff, plenty of machines, great location.
Snow Love
1 year ago
Excellent location great appearance and friendly staff. I go 4 times a week. Highly recommended 👌 …
carlos castro gsa
1 year ago
Exelent location and nice new machines LOVE IT
Derek McDermott
1 year ago
Great facility. Very spacious and clean with new equipment and the friendliest, most helpful staff. Pla its close to my work
Tropical Vibes
1 year ago
Appears recently opened-new building. I have seen many locations in various parts of the country and I would easily rate this location #1 for the facility, equipment and helpful/courteous staff!The only downside I found was it's not fully 24 hours on weekends as you might be used if you are mostly closer to a city. However, most PF locations in smaller towns are usually not 24 hours so that was not a surprise.The faciity has generous number of aerobic and resistance equipment such that in a moderately busy time of day it's not hard to find a machine to use.I was most pleased to see the Bluetooth capability of the machines is actually utilized and the machines are mobile-device- connection-ready. The Bluetooth for music/ sound from the displays but I did use that feature, what I am talking about is Bluetooth for saving working data for record and later analysis of progress to make decisions about one's exercise program hence increasing the effectiveness of their workouts and gym membership. Patrons can use the LifeFitness app to record activity on aerobic exercise machines saving a digital log of their workout. Too many PF establishments, hotels etc that have these machines do not ensure this feature works. This locations stands out in this regard. I was able use one of the stationary bikes on the Zwift virtual cycling platform by connecting to the Bluetooth power signal broadcasted by the machine. The only challenge was determining the correct Bluetooth signal, as the airwaves in the building have power and cadence etc broadcast signal from all the BT exercise machines that are powered on. This could be fixed if management labels each machine with a BT broadcast ID# that appears in the selection options for users when they attempt to connect via bluetoot. In addition a few fully connected smart bikes such a from Wattbike or Stages would be a welcome addition for Zwifting or other online platform. It may seem counter intuitive but a gym can in fact attract customers with activities that are traditionally seen as obviating the need for a gym membership. For example, some people don't have space for a smart bike at home or don't want to spend the thousands of dollars it costs, but they would use one at their gym and pay the membership for the full array of equipment. Also it is attractive for travelers or patrons who work out at home and don't have their smart bike on the road, and also use a gym membership as supplementary to their home workouts when at home.Overall, it appears the facility reflects lots of attention to detail by the management which is commendable and appreciated.