Crunch Fitness - Madison is a spacious gym offering a wide range of modern equipment and amenities like hydro massages, tanning, and a sauna. Located at West Towne Crossing, the facility stands out for its friendly staff and inclusive environment. Its diverse membership options cater to various fitness needs, and the gym operates around the clock on most days.
However, cleanliness is a recurring issue. While some members appreciate the recent improvements, others find the state of the locker rooms and gym floors lacking. Additionally, there have been complaints about misleading pricing and billing practices.
Pros:
- Spacious facility with extensive equipment.
- Inclusive atmosphere with a variety of amenities.
- Trained and friendly staff.
- Hydro massages, tanning beds, and sauna available.
- Affordable membership options.
- 24-hour access on most days.
- Professional personal trainers.
- Welcoming to seniors and families.
- Diverse group classes available.
- Consistent child care services.
Cons:
- Lack of cleanliness and upkeep.
- Misleading pricing and billing practices.
- Frequent supply shortages in sanitizing stations.
Location / Contact
- Address: 7401 Mineral Point Rd, Madison, WI 53717, United States
- Phone:+1 608-535-4300
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 7401 Mineral Point Rd, Madison, WI 53717, United States .
The contact number is +1 608-535-4300
This service is listed under Gym .
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Sondre Sumnicht
2 years ago
Want to love it. I like changing up gyms etc ( I have two memberships). I like the price point and I like the equipment. However there are a lot of things I think they need to work on. First off, the gym is absolutely filthy. The floors are covered in hair and dirt/dust under equipment, and in the women’s locker room (I can’t speak for the men’s). Someone ran into the glass wall in the women’s locker room and left a face print ( makeup) and it was left on that glass for 4 weeks before anyone cleaned it up (after I emailed the manager, don’t you walk by this all day? The stalls are often out of toilet paper, and the sanitizer stations often don’t have either paper towel, or spray. Whoever works in the early morning really cranks the music up so loud I can’t even hear my music in my headphones. It’s a bummer the place is not more clean. I would also love if they could get some weight trees for the weight plates, because right now they are just all over the floor and you have to dig around them to find the weight plate you want. The dumbbells are never ever organized in order, would be nice if someone went around to tidy and organize the gym a bit for members but that doesn’t seem to happen either. I hope with time this all improves because I want to keep working out here, but out of the gates they aren’t holding up too strong.
Danielle See
2 years ago
Great atmosphere!
Barsaa
2 years ago
Crazy low price for the quality you get.
lucy lorena
2 years ago
dirty filthy, hair everywhere. Cleaning stations always emptied, dirty mirrors.
Mouna A.
2 years ago
Great customer service, fair pricing, and so accommodating to families with young children! Grateful for an affordable, family-friendly, kind place this.
Erica Koch
2 years ago
Excellent facility and excellent personal trainers! Shout out to Joey G. and Melanie who run a great operation!
Sarah Traeder
2 years ago
I love the equipment, the vibe, and the staff! Started 1x/week with Joey a few weeks ago and am loving it! Would 10/10 recommend to anyone in the area
Tate Dremstedt
2 years ago
Really nice gym for the area and price. Definitely one of the best options for price, equipment available, and other options in the area.
miguel Sutherland
2 years ago
It could be a 5, a lot of free weights and machines, it’s very balanced. The downside is that they close I wish they would be 24h always. The other thing I hate is the harassment the workers do on you once it is 10 minutes to close, I come almost every day, I respect others and I know when it closes and they already know that I leave before closing because they already know me. But having someone standing right next to me harassing me and telling me to leave when they know I live 2-3 minutes before closing is too much.
Haley Hofer
2 years ago
Not a bad gym by any means, buuut....I find it to be comparable to planet fitness as far as pricing, the insane overcrowding at peak hours, and overall cleanliness. If you're looking for quality in a gym, princeton club is much more worth it (it's about $10 more than their "peak results" level). Plus Crunch is not a 24/7 gym, which is deceiving since they had advertised that when it first opened.