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Princeton Club - West in Madison, WI offers a wide range of amenities such as a pool, sauna, basketball courts, racquetball courts, and various workout classes. The gym has a reputation for being spacious and clean, with a friendly and helpful staff. It's open 24 hours, making it convenient for different schedules, and provides child care as part of the membership.

However, many reviews highlight issues such as outdated and unclean equipment, overcrowded facilities, and poor customer service. Some members have faced problems with management and restrictive membership policies. Overall, while the club offers numerous amenities, there are areas for significant improvement.

Pros:

  • Wide range of amenities.
  • Spacious and clean.
  • Friendly and helpful staff.
  • Open 24 hours.
  • Child care included in membership.
  • Indoor track, pool, and sauna.
  • Variety of workout classes.
  • Free training session per year.
  • Ample parking.
  • Good class instructors.

Cons:

  • Outdated and unclean equipment.
  • Overcrowded at times.
  • Poor customer service.

Location / Contact

Rating Stats

4.2

out of 5.0

19 reviews
5.0
13 reviews
4.0
2 reviews
3.0
5 reviews
2.0
21 reviews
1.0

Reviews (60)

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Willing to violate their own rules and protocols when it seems to convenience them most, instead of catering to their members. I will be canceling my membership. The final straw is the fact that they have policies restricting gym usage for groups when doing fitness related activities, but when it comes to generating revenue by renting it out for a 6 hour church service... exceptions are made. Other than the obvious bias, these actions drive (highly unnecessary) risk for other gym members. This business has failed to prove they have any genuine concern for their members’ safety and their entitlement to facility usage through their membership contracts; why are we paying for gym usage if they plan to rent them out? If they care about member safety, why are they renting out the gyms to large groups? I think I’ve known the answers for some time now, and I’m just waiting for a Lifetime fitness center to open in the area to break the Princeton monopoly. Wishful thinking...

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It's ok if you like use a lot of the various extras they have, like a pool, basketball, classes etc. My only complaints are the guest policy, planet fitness is free anytime and I think has a good model. If u keep working out there with your buddy, you'll eventually just get a membership. I have a friend that visits from out of state and yea the guest policy isn't good at all. Also a lot of the exercise machines are pretty dated as well as the locker rooms. Kinda looks like you dropped back into the 80s when you walk in. They could def use an upgrade. But I do love the pool and stuff. Otherwise I'd go elsewhere.

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Ok this is probably heat of the moment but I’ve been a member since 2002ish never had a problem until today. I was in the middle of my workout doing cardio and my mask fell underneath my nose and I didn’t even realize it when someone from the club came up to me and asked me to leave. This has become total bull. Think long and hard about getting a membership at a gym during This period. Ordinarily I would recommend a gym membership not anymore go buy your own equipment

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Worked out here for the last 11 years or so, and I really like the place. It's much more open than some of the other gyms around, and doesn't get overly packed in my opinion (I used to travel and try gyms all across the US and most are cramped and boxy). I don't swim much, but the pool does tend to get busy during peek hours.

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I've been a member here for two years now and I really like it here. Granted the machines are pretty outdated, but they have a wide selection of free weights, kettlebells, Swiss balls, and medicine balls for use. The hours are super convenient since they're always open, and the swimming pool is great. Six lanes!

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Super crowded, not very clean. Locker room carpet smells and the pool is always overcrowded. Equipment older and the newer stuff is never available. I ended up joining Planet Fitness as it's actually clean, even though I cant cancel my Princeton membership because of their draconian contracts.

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Very large fitness center with a lot of options for exercising. I go during the later morning, and I never have a problem getting on a machine. The Kid's Club is very handy, sometimes it is pretty filled but the our kids never seemed to have a problem with it unless they are unable to play on the Wii. Price is not bad if you pay up front for the membership.

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Great facility, plenty of treadmills so I never had to wait for one. Love the screens on each treadmill and the big tvs overhead that you could listen to via the treadmill as well, I wish they had an option for wireless listening, though. The equipment are in good condition, they weight area is good. Has pool (half Olympic), roof tennis courts (never tried out), basketball courts, baby sitting (excellent care) and plenty of classes.

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Over priced. If you don't use the pool or the classes you can find another gym for almost half the price. The equipment has cracked leather and a set of dumbells has been broken and not replaced for the last 14 months. They position the bench presses together so closely no one can spot you. Overall I haven't really been impressed with the gym and it has been one of the more expensive memberships I've had. Also it's not very clean. When my membership is up I'll be looking somewhere else.

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Definitely my favorite place to work out. It is a very large place and they spend a lot of time cleaning it and maintaining everything. They also offer a lot of classes group workout opportunities. The sauna the whirlpool, the pool are all part of the membership, and it is open 24 hours a day which is great.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 60 reviews.

The address is: 8080 Watts Rd, Madison, WI 53719, United States .

The contact number is +1 608-833-2639

This service is listed under Gym .

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