Fitlab Fitness Club Manchester offers a comprehensive fitness experience in a central downtown location. The club's strength lies in its friendly and knowledgeable staff, who receive frequent praise across customer reviews. Members appreciate the diversity of equipment, including free weights, machines, and a variety of fitness classes such as Zumba, yoga, and spinning. The gym's ladies-only area and clean facilities further enhance its appeal. However, issues with equipment maintenance and a challenging cancellation process have been raised by some members. Despite these concerns, the club's supportive environment and well-maintained facilities make it a strong choice for fitness enthusiasts.
Due to its high-quality services and dedicated trainers, Fitlab Fitness Club continues to maintain a loyal customer base. Positive mentions of staff members like Tyler, Amanda, and Chris highlight the personal attention and enthusiasm that members enjoy. While peak hours can be crowded, off-peak times provide a more relaxed workout environment. Nevertheless, improvements can be made in areas like childcare services and scheduling flexibility. Overall, Fitlab Fitness Club stands out as a reliable option for both newcomers and seasoned gym-goers alike.
Pros:
- Friendly and accommodating staff
- Clean and well-maintained facilities
- Diverse range of fitness equipment and classes
- Ladies-only area with exclusive workout space
- Knowledgeable and supportive trainers
- Central downtown location
- Competitive pricing with referral incentives
- Personalized attention to member needs
- Quick response to equipment issues
Cons:
- Challenging cancellation process
- Crowded during peak hours
- Inconsistent equipment maintenance
Location / Contact
- Address: 89 Dow St, Manchester, NH 03101, United States
- Phone:+1 603-641-6500
- Email:[email protected]
- Website:fitlabclub.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 89 Dow St, Manchester, NH 03101, United States .
The contact number is +1 603-641-6500
This service is listed under Fitness Center .
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Jake Schonewitz
1 year ago
Great Gym and Staff. Read some of the reviews on Google and I can confirm they are actively listening to feedback and making improvements as they can. For instance, I've noticed they make a great point to keep their facility clean and equipment operational. My only issue with the gym is I wish they could add more Squat Racks to their Manchester gym to help with peak hours. Other than that I cannot stress enough how great the team they have is as of Aug 2023. Thank you to the Manchester Gym for being a great and welcoming gym.
Toni Bownee
1 year ago
I just started going here so far so good I like the place it has plenty of equipment you can watch TV while working out
Jared Brownerz
1 year ago
The process of canceling a membership is a complete nightmare. I was supposed to cancel because I’ll be leaving NH for 6 months and I was going to sign up again but I’ll never come back to Fitlab solely for this one reason. Never again!
Wendy Curry
1 year ago
Chris is Incredible! Motivating, non judgemental, he adapts based on where you are currently
Matt Fauvel
1 year ago
Charged me 43.90 a year after I canceled my membership. Then told me I never canceled. So after a year of not being a member, still charged me a fee for a month for nothing.
alex drechsel
1 year ago
Cancellation process was pretty frustrating.Gym was dirtier than I would have liked.Has a lot of equipment so that’s a plus I guess.
Hattori Young
1 year ago
Staffs there are very nice. Highly recommend this gym. Especially. Jose. Very accommodating and nice.
Kacie Holbert
1 year ago
Easy downtown location and great facility! Been going to personal training sessions with Brandt since December and it's the first time I've stayed committed to a gym past Jan 31st lol Brandt's in depth knowledge, patience and kindness have been a huge factor helping me focus on fitness after multiple health issues over the past few years. Will be going again tonight!
Brian Carter
1 year ago
Great people! Great environment! The "freeze/ cancellation" policy is a bit difficult.
Bee Dunn
1 year ago
Just got a membership today and Amanda helped so much and we got a really good deal for our membership so happy I chose FITLAB as my gym.