Fitlab Fitness Club Manchester offers a comprehensive fitness experience in a central downtown location. The club's strength lies in its friendly and knowledgeable staff, who receive frequent praise across customer reviews. Members appreciate the diversity of equipment, including free weights, machines, and a variety of fitness classes such as Zumba, yoga, and spinning. The gym's ladies-only area and clean facilities further enhance its appeal. However, issues with equipment maintenance and a challenging cancellation process have been raised by some members. Despite these concerns, the club's supportive environment and well-maintained facilities make it a strong choice for fitness enthusiasts.
Due to its high-quality services and dedicated trainers, Fitlab Fitness Club continues to maintain a loyal customer base. Positive mentions of staff members like Tyler, Amanda, and Chris highlight the personal attention and enthusiasm that members enjoy. While peak hours can be crowded, off-peak times provide a more relaxed workout environment. Nevertheless, improvements can be made in areas like childcare services and scheduling flexibility. Overall, Fitlab Fitness Club stands out as a reliable option for both newcomers and seasoned gym-goers alike.
Pros:
- Friendly and accommodating staff
- Clean and well-maintained facilities
- Diverse range of fitness equipment and classes
- Ladies-only area with exclusive workout space
- Knowledgeable and supportive trainers
- Central downtown location
- Competitive pricing with referral incentives
- Personalized attention to member needs
- Quick response to equipment issues
Cons:
- Challenging cancellation process
- Crowded during peak hours
- Inconsistent equipment maintenance
Location / Contact
- Address: 89 Dow St, Manchester, NH 03101, United States
- Phone:+1 603-641-6500
- Email:[email protected]
- Website:fitlabclub.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 89 Dow St, Manchester, NH 03101, United States .
The contact number is +1 603-641-6500
This service is listed under Fitness Center .
Add a Review
Your email address will not be published. Required fields are marked *
Yelsin Uriel de Dios de Dios
2 years ago
Good gym for its facilities but its schedule is disappointing. I signed up for the daycare so my wife and I could go, but we can only go three days because we only know Monday. to Wednesday night!! I work all day so I can only go at night but from Friday to Sunday the schedule is absurd, I just signed up but I'm already disappointed. Friendly staff and good facilities but bad bad because of what I mentioned before, make the price that my wife and I pay worth two subscriptions are 80 dollars for her and me but it turns out that this way I can only go on Monday. Wednesday I think it's not worth it!!
MsMandalee38
2 years ago
Karen is amazing! I renewed my membership because of her zumba and her weight class on Saturday mornings. If it weren’t for Tuesdays and Saturday’s I wouldn’t have a gym membership! I show up grumpy and leave happy, that’s the epitome of what exercise should do!
Connor White
2 years ago
I went down to FitLab to get into the gym again and I was helped by a few people there, the person that really stood out thought was Andrew Mackey. He helped me out feeling comfortable getting back in to the gym and helped me out with some different exercises that would stimulate and work in certain muscles. Very highly recommended!!
Ryder One
2 years ago
I have worked out at gyms all over the world. Fit lab is top notch. The equipment is very well placed and easy to maneuver around. Everything that a serious gym guy would need is there. The staff is very nice and accommodating, especially Andy the manager. He has bent over backwards to help me out.
Safa Alqaisi
2 years ago
I’ve been with FitLab for a few years now since I moved to Manchester, NH. I am fully satisfied with the gym. Staff are friendly, the gym is always clean, and I enjoy group Zumba classes.It was challenging for me to lose weight, strengthen your core, and tone my body. I’ve been working out with Nick since the end of 2020. I was 75 Kg, in 8 months I lost about 20 kg, Nick helped me to maintain a healthy life style. I enjoy working out with him as well, he is nice, friendly and knowledgeable.Struggled with my health as well. He is always supportive and knows how to accommodate my fitness, health needs and my schedule as well, I am very busy and he always find away to work out the schedule.I highly recommend Nick and the gym to everyone!
SHANNON OUELLETTE
3 years ago
I have been with Fitlab for a year. When I chose this facility the childcare and women's area set it apart from other gyms.Fitlab stopped having childcare (as in they didn't bring it back after childcare was again allowed) I had changed my schedule to be there at 5:00 am when they opened. I didn't mind arriving at 5:00 am but roughly half the time no one was there to open the facility until 5:20 and sometimes later. This meant I had to cut my workout short to get back home to my kids before my husband had to go to work.During my time there I asked many times for an additional elliptical to be moved to the women's room to replace a similar broken machine. Having only one of this sort of machine available in there meant waiting for others to get off the machine or go out into the main area with everyone. I was told they didn't have room to add an elliptical. However, when they eventually got rid of the broken machine they brought in not 1 but 3 other machines. They never did bring in another elliptical though. Also, requesting repairs to a machine seemed pointless, they would say that they will look into it but then nothing would happen.There are a few really nice staff there in the morning. The afternoon staff though can be extremely unprofessional. Afternoon staff frequently discuss members with one another and even other members. I have heard them on numerous occasions standing around gossiping about people.The final straw for me is now they are moving the women's room to a tiny area that won't be able to accommodate the same level of equipment held in the current women's room. This means I will have to do most of my workout in the main area.I have tried to stay with Fitlab because they are close to my home. At this point I am realizing their management really just want to collect your money. I have found their competition is cheaper, offers more, and has a lot more hours.I had disregarded the poor reviews and hoped for a better experience when I signed up. I hope others will read this review of my year and strongly consider the issues I have mentioned before joining.
Greg Ancmon
3 years ago
This gym's management team is unmatched. I just moved to town about a month ago and was looking for a gym that had some alternative cardio machines such as the Concept 2 rower. This gym had the rowers but they were not in good condition, so I brought it up to management and within a week they two brand new rowers on the floor. The management team gets it, if you want a gym to succeed, listen to your members. Great work.
The depth of God.
3 years ago
Higher price less open hours. If you’re gonna raise the price at least open the gym 24/7 for goodness sake. It’s Sunday 6:00AM i can’t go to the gym because it’s closed. I have to wait until 8. We used to pay $10/month and the gym was open 24/7 now we pay $40/month and the gym has very few open hours. It’s the best gym in town but their schedule sucks.MAKE FITLAB GREAT AGAIN.
Christopher Cote
3 years ago
The staff and equipment at this gym are excellent. They will always take the time to make sure you have a good experience. The one time I had an issue it was with the outside billing service and the manager, Eric, fixed the issue for me the same day and was kind and professional during the interaction.A big thank you to the team and management!
Bryan Barbieri
4 years ago
FitLab is awesome and far exceeding my expectations for a fitness facility. The staff (especially chris,) was incredibly helpful and immediately got me setup and familiar with the space. The gym itself has something for every level of gym-goer and is incredibly clean. The locker room was also incredibly clean and large (the sauna is a total bonus.) It’s also open late which is another benefit. Because it’s so large and well laid out it also did not feel crowded at all. 10/10 would recommend!