TruFit Athletic Clubs - Ware Rd Exp 83 in McAllen, TX, offers a spacious and well-laid-out gym with a clean environment and friendly staff. Members highlight the excellent customer service provided by front desk employees like Kara, Lexi, and Fern. The gym is equipped with various workout machines and a functional training area on the 3rd floor.
However, there are some concerns regarding the gym's cleanliness and management. Some clients have reported issues with equipment maintenance, while others have noted unpleasant odors and a lack of organization. Overall, it's a popular choice for many, but improvements are needed in specific areas.
Pros:
- Friendly and helpful staff
- Spacious gym layout
- Clean environment most of the time
- Functional training area on the 3rd floor
- Good equipment variety
- Positive customer service experiences
- Childcare available
- Good workout atmosphere
- Machines in good condition
- Nice location
Cons:
- Concerns about gym cleanliness at times
- Some equipment overdue for maintenance
- Issues with air conditioning and unpleasant odors
Location / Contact
- Address: 4037 E Expressway 83, McAllen, TX 78501, United States
- Phone:+1 956-627-6631
- Website:trufitathleticclubs.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 4037 E Expressway 83, McAllen, TX 78501, United States .
The contact number is +1 956-627-6631
This service is listed under Gym .
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Melii Mascorro
1 year ago
I went in for a pricing on memberships & I had good customer service from Lexii. Thank you so much . Highly Recommend 😄🤍 …
Oscar Guerra
1 year ago
Thank you Lexi! She made making a membership so easy and answered all my questions(: can’t wait to start my new journey!
Selena De Leon
1 year ago
Great experience. Kalista is a amazing employee, very attentive and very helpful. I can’t wait to go back!
Jessica Rodriguez
1 year ago
This gym is nice and super clean! Shout out to Kalista for helping with my workout today , I feel great
Julio Paz
1 year ago
Tiffany and Lexi helped me out today when I went to get a membership. They were so helpful and guided me through the process. Appreciate their help.
Dip Customs
1 year ago
I had a great visit i walked in to see about a membership and Kalista directed me to the right membership because i didnt know trufit had basketball not at ware road but at another one. She was so amazing thank you again Kalista
Michael Banks
1 year ago
Awesome staff. The equipment is limitless, and there's always someone there to answer any questions or even give assistance if needed. Calm environment. Great place to workout (ALL AROUND)
Amber Espino
1 year ago
The gym has been amazing with great staff! Thank you Lexi for answering all my questions and helping me get back on my fitness journey.
Daniela Orihuela
1 year ago
SCAMMERS!! They will make you sign documents telling you one price about a membership and then later will say they have no paperwork and start charging absurd amounts to your bank account. And then they will keep hanging up on you when you try and resolve it. I gave them a doctors excuse and still didn’t want to help me or listen to me. DON’T EVER COME HERE
daisy luna
1 year ago
Wonderful assistance from front desk and all staff! Been working out at Trufit for 3+ years and have never been let down. Recently renewed my membership and got great service from Kalista! Great team Trufit-Ware!