TruFit Athletic Clubs - Ware Rd Exp 83 in McAllen, TX, offers a spacious and well-laid-out gym with a clean environment and friendly staff. Members highlight the excellent customer service provided by front desk employees like Kara, Lexi, and Fern. The gym is equipped with various workout machines and a functional training area on the 3rd floor.
However, there are some concerns regarding the gym's cleanliness and management. Some clients have reported issues with equipment maintenance, while others have noted unpleasant odors and a lack of organization. Overall, it's a popular choice for many, but improvements are needed in specific areas.
Pros:
- Friendly and helpful staff
- Spacious gym layout
- Clean environment most of the time
- Functional training area on the 3rd floor
- Good equipment variety
- Positive customer service experiences
- Childcare available
- Good workout atmosphere
- Machines in good condition
- Nice location
Cons:
- Concerns about gym cleanliness at times
- Some equipment overdue for maintenance
- Issues with air conditioning and unpleasant odors
Location / Contact
- Address: 4037 E Expressway 83, McAllen, TX 78501, United States
- Phone:+1 956-627-6631
- Website:trufitathleticclubs.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 4037 E Expressway 83, McAllen, TX 78501, United States .
The contact number is +1 956-627-6631
This service is listed under Gym .
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Daniela Balboa
2 years ago
the staff here is great. especially the front desk gal named Valerie. She's very polite and always has a beautiful smile on her face. whenever I have questions regarding workouts or healthy supplements she's always there to keep me on board and guides me to her wonderful Fitness Manager AJ. They are such a huge help to the environment. No matter what they're doing, they'll leave it behind to help the members
Eli G. Castillo
2 years ago
Extremely clean gym, if not the cleanest gym i have been into. Very helpful staff, Valerie was very kind and respectful. She answered all of my questions and helped me with my a billing issue i had she was very patient. Overall a wonderful experience 10/10 🏌️♂️ …
Kimberly White
2 years ago
Great gym, very clean and people are very welcoming and nice. Specially Sam, always has the best energy when training. She is great at making you feel comfortable. She goes above and beyond to make sure that the workout is productive and enjoyable.