TruFit Athletic Clubs - Ware Rd Exp 83 in McAllen, TX, offers a spacious and well-laid-out gym with a clean environment and friendly staff. Members highlight the excellent customer service provided by front desk employees like Kara, Lexi, and Fern. The gym is equipped with various workout machines and a functional training area on the 3rd floor.
However, there are some concerns regarding the gym's cleanliness and management. Some clients have reported issues with equipment maintenance, while others have noted unpleasant odors and a lack of organization. Overall, it's a popular choice for many, but improvements are needed in specific areas.
Pros:
- Friendly and helpful staff
- Spacious gym layout
- Clean environment most of the time
- Functional training area on the 3rd floor
- Good equipment variety
- Positive customer service experiences
- Childcare available
- Good workout atmosphere
- Machines in good condition
- Nice location
Cons:
- Concerns about gym cleanliness at times
- Some equipment overdue for maintenance
- Issues with air conditioning and unpleasant odors
Location / Contact
- Address: 4037 E Expressway 83, McAllen, TX 78501, United States
- Phone:+1 956-627-6631
- Website:trufitathleticclubs.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 4037 E Expressway 83, McAllen, TX 78501, United States .
The contact number is +1 956-627-6631
This service is listed under Gym .
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Antonio Valdez
1 year ago
Kara is the best front desk employee at the ware road location she always greets me at 5am with a smile and always says to have a good day after my workout
fabiola sanchez
1 year ago
I love this gym!!! I always go at 5 am and staff especially Kara, are always super nice and friendly..gym is clean and in good condition.
Patrick Moran
1 year ago
Customer service sucks!!!!! Horrible experience, don’t recommend. Find a better gym with good customer service who will refund your money if you ask for it. Never again.
Pedro Perez
1 year ago
Best staff I’ve ever met, they helped me with everything and their really funny, great people would recommend this gym to everyone :)
Juan Lopez
1 year ago
Dee Dee is very friendly and hard working…she takes pride in her work….great job…Maribel is very helpful and easy to approach…thank you to both…they are the reason I’m a long time member…..keep up the good work
Fern Mora
1 year ago
I think this is a great gym! It is very clean and the staff are very nice. I also really like the layout of all the workout equipment.
Ernesto Palma, Jr
1 year ago
The gym is great always clean and great equipment!Staff always so nice especially Fatima at the front desk always so friendly and helpful with any questions I have.
Brandy Gracia
1 year ago
Love the layout of the gym super spacious! Front desk Leeroy is very helpful & maintenance Maria is very attentive and hard working keeping everything well clean
Ruben
1 year ago
Great experience, Lexi really knows how to sell. It’s unbelievable. I’ve never wanted to buy a membership so fast. I paid 12 months in advance.
Fernando A Mora
1 year ago
This gym is great! It is very clean and the staff are very nice. Special shout out to Fern at the front desk for all the great service he gives!