TruFit Athletic Clubs - Ware Rd Exp 83 in McAllen, TX, offers a spacious and well-laid-out gym with a clean environment and friendly staff. Members highlight the excellent customer service provided by front desk employees like Kara, Lexi, and Fern. The gym is equipped with various workout machines and a functional training area on the 3rd floor.
However, there are some concerns regarding the gym's cleanliness and management. Some clients have reported issues with equipment maintenance, while others have noted unpleasant odors and a lack of organization. Overall, it's a popular choice for many, but improvements are needed in specific areas.
Pros:
- Friendly and helpful staff
- Spacious gym layout
- Clean environment most of the time
- Functional training area on the 3rd floor
- Good equipment variety
- Positive customer service experiences
- Childcare available
- Good workout atmosphere
- Machines in good condition
- Nice location
Cons:
- Concerns about gym cleanliness at times
- Some equipment overdue for maintenance
- Issues with air conditioning and unpleasant odors
Location / Contact
- Address: 4037 E Expressway 83, McAllen, TX 78501, United States
- Phone:+1 956-627-6631
- Website:trufitathleticclubs.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 4037 E Expressway 83, McAllen, TX 78501, United States .
The contact number is +1 956-627-6631
This service is listed under Gym .
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Natalie Cavazos
1 year ago
Kara is great! Always greets very well everytime i go in the morning, motivates me to workout 🫶🏻 …
Diego Espinosa
1 year ago
Great service, enjoy have a fun time working out in this gym, the employees are great especially Fernando mora
Adrian solis
1 year ago
TruFit on Ware is the place to have a workout. Wether it be weight training or cardio, Ware rd Trufit offers it all!! Not to mention the great service offered by the employees there, especially "Tiff" greeting everyone who walks in with a smile!
Izabella Medina
1 year ago
Five stars well deserved! Special shout out to the front desk employee, Fern! He does a good job!
Marisa Saenz
1 year ago
Love coming in and being greeted by Kara! Her spark and energy make my mornings better. Thank you Kara!
George Campos
1 year ago
This gym has been my go to since moving to the area, never had a bad experience hereGreat staff
Jesus gil
1 year ago
Kara is super helpful and super nice, makes coming to the more enjoyable; by always greeting you with a big smile on your way in and out of the gym. Thank you Kara
Sharon Serna
1 year ago
Customer Service by Kara is a 10/10 highly recommend coming to her if you have any questions regarding your membership.
Elijah Landeros
1 year ago
This gym is a mess!!! The A/C on the third floor hasn’t worked for months so every time you workout you will be dying of heat. The cleanliness is terrible the stench is terrible the service is terrible!!!
Cecilia Gonzalez
1 year ago
Kari is always very friendly and polite. She also was very helpful when I was changing my membership to this Ware Rd location.