Village Fitness Medford is located at The Village at Medford Center and offers a comprehensive gym experience. They boast friendly and helpful staff, new equipment, and a variety of amenities such as a pool, sauna, and steam room. The gym is known for being clean and well-maintained, making it a pleasant place to work out. However, some issues have been reported regarding the management and communication, particularly concerning membership cancellations and maintenance of facilities.
Despite these concerns, the gym provides excellent value and a positive environment for fitness enthusiasts. It is well-equipped for various types of workouts and is praised for its supportive staff, making it a good option for those looking to improve their health and fitness.
Pros:
- Friendly and helpful staff
- New and well-maintained equipment
- Clean environment
- Good variety of cardio equipment and free weights
- Personal trainers available
- Amenities like pool, sauna, and steam room
- Great value for the price
- Large and spacious gym
- Positive atmosphere
- Good class offerings
Cons:
- Issues with membership cancellations
- Maintenance problems with the pool and hot tub
- Reports of poor management and communication
Location / Contact
- Address: 567 Medford Center, Medford, OR 97504, United States
- Phone:+1 541-690-1030
- Email:contact@villagefitnessmedford.com
- Website:villagefitnessmedford.com
Rating Stats
Reviews (90)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 90 reviews.
The address is: 567 Medford Center, Medford, OR 97504, United States .
The contact number is +1 541-690-1030
This service is listed under Gym .
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J Weber
5 years ago
2nd time I showed up at 4:30 am with nobody here. Limited hours already. I got to be at work at 6. Massive disrespect to members.
Tami Walker
5 years ago
This Place is a Joke! They Billed me for a membership i canceled a year prior.. if i were you i wouldn't give them information..I have reported them to the BBB i wish i could Give them a Negative Star!
Wendy Roberts
5 years ago
Is anyone else having problems with this Shady Gym? They have repeatedly overcharged me and AARON the manager promised to call me of course and resolve it but never did. We canceled this account twice but that doesn't mean anything and we were continually charged. I am hearing about other people so will be going to visit a friend at the news station for starters...
Giant Slayer
5 years ago
What other gym in the valley just invested over 400k in equipment? I've trained here since it opened in 2001 and this will prove to be "the spot" once again.Shout out to all my bro's and bre's that go hard and to all the haters, it's my pleasure to see you leave behind your negative reviews and gossip, cause that's all you'll leave behind is your excuses.Leave a legacy of gains not losses🤙#got10plates?#ittakesavillage
charles cooper
5 years ago
The manager was condescending to me and my wife. He made canceling my memebership very difficult and continued to charge my credit card after i did finally cancel it. On top of that my statement showed all double payments and he would only refund about half of what was charged. Now he is dodging my phone calls after telling me that he only needed to talk to me about it to get the rest refunded.
Liz Miller
5 years ago
I am so disappointed in what this gym has turned into since the new owner and new manager Aaron took over. I've been overcharged ($130!), had duplicate charges, and have gotten the run around about getting it corrected. I wouldn't trust this gym with your credit card information
Kenneth Becker-Brown
5 years ago
Fantastic staff, great service, and facilities. Gym is well maintained and clean. Classes are fun and engaging. This location is close to the best restaurants in medford; food and entertainment to enjoy after a good work out.
Ron Coe
5 years ago
DO NOT USE VILLAGE FITNESS! We have canceled our memberships with them 3 times and been billed 3 more mpnths. We canceled in person, a month later we were billed. Canceled over the phone, and we were assured we would not get billed again. Then we were billed again. Call corporate to find out that our memberships were STILL NOT CANCELED. We are considering criminal charges at this point.
Diane Kobal
5 years ago
The new owners of the gym are really turning this gym around. They have a strong commitment to making the gym a place of learning and growth. I have especially enjoyed training and taking classes from Kody. He has an amazing depth of knowledge about movement and nutrition that has helped me noticeably increase my strength in a realitively short period of time. I am working to increase my leg strength to avoid knee replacement surgery and I already feel less knee pain. I am now actually enjoying working out at the gym!
sophy roberts
5 years ago
Terrible management. I’ve been going there for over a year until they switched over and screwed me over. Over charged me, lied about it and a few things. Wouldn’t take any accountability or fix it in any way. They don’t take care of their customers or have any clue what is going on with their own staff. Handled the situation very poorly and never called back when they said they would. Very disappointed because I enjoyed going to this gym, but I’m not going to deal with what they’ve put me through. Very shady with the management of your accounts and what rates they give you.