Village Fitness Medford

I've been a return customer for 2 years now. Very pleased with the classes and the equipment. They are always making updates to keep things fresh. The management is always very helpful and have fixed any problem I've had. I would highly reccomend.

I have been a member for years, the promised improvements are taking a lot longer to complete, it is a joke. The employees seem to be disgruntled and are leaving left and right. The one nice thing is that there are fewer and fewer people going there so it is easy to grab a machine or a bench, if you want quiet time this is a good place to go. If you do not mind rips in the padding on the equipment.It appears they have been cutting back on expenses, by not worrying about cleanliness, the equipment is dirty , the floors are dirty and the bathrooms are disgusting, in the men’s room there are two broken toilets one has been since the first of the year, the other one over a month. The women’s bathroom is the same.It is not uncommon for the tv’s to be a blank screen with a dish logo on them, the employees just shrug it off assuming the service was turned offOver a year ago there was this great vision of a fantastic gym coming, the upgrades, the classes a world class gym, as of yet, they appear to be a long way away from achieving the vision with no sense of urgency.The manegment is very unfriendly and appears not to care about the facilities condition or the morale of the staff.Back in the Oz days and international fitness days, it has never been in this shape.It is truly a real shame.

Worst gym owners and managment I have seen in a gym. I had been there since it opened as 24 hour. Then off and on as I moved back and forth to Medford over the years. They fired anyone over the age of 19 in the kids place. One of the employees told my son "stop being stupid" and my son replied "I'm not stupid, our stupid". They kicked him out and said that any other sign of "disrespect", he would be kicked out permanently without giving us a refund on childcare. The kids place was always filthy without ever being cleaned. The when working out, the owner would follow me around acting like he was looking at his phone watching my friends and I lift acting like I was personally training people. You cant just hang out with friends and lift without being accused of something. The facility in general in general is always nasty with busted equipment and machines. The bathroom in the mens room had broken toilets and urinals for the 4 months prior to me leaving. The sauna seating is always busted, the steam room never got fixed and any timeline ever given for repairs was never followed. I finally left when they spray painted old equipment to pass it off as new, or replaced it with with cheap matrix brand machines and crossfit equipment. I still have a ton of friends there, but I can't go to that gym anymore. Its trash.

I joined this gym for the pool. Yes they have updated the equipment but it is still horribly managed. I tried a “personal trainer “ and ended up with strained muscles and couldn’t walk for nearly a week. Then the pool was vandalized and it took 2 weeks for it to reopen. Then they wouldn’t have it up to temperature at 5 am. I asked about it and after several times was told that they wouldn’t have it come up to temperature until peak times. I also emailed and never received a response. I sent in a letter of cancellation and still no response. I will contact my bank to let them know I followed to the letter of the agreement but the gym did not. Do NOT join this gym. They don’t live up to their agreement and have awful management.

Im not much on leaving reviews unless I’m upset, but I feel village fitness has gone the extra mile and is deserving of this review. New management seems to get what it is that people are looking for in a gym and have gone the extra mile with quality equipment and layout. Staff is amazing and remembers your name. They seem to have covered all the bases with the classes they offer and equipment they purchased. Large cardio and free weight area with a swimming pool and clean locker rooms. If you haven’t been here since the remodel, you owe it to yourself to take another look.

Love the Village Fitness! The new equipment is really nice and now they even have a salt water pool! It's not perfect but they are trying to improve and I have really seen a difference in the cleanliness and quality in general since it's previous ownership. I would definitely recommend it!

This gym is a fantastic place to improve your health and quality of life. The new owners are committed to providing an atmosphere of growth and accountability. The equipment is all newer and in great working order. Where this place really shines is in the group classes and small group training. They have many class options for varying age and skill levels and all the teachers are very knowledgeable. Angela Quintero, in particular, is absolutely incredible! She truly cares for her clients and invests in them because she wants to see them succeed and conquer all of their health and fitness goals. She helped me immensely last year. I was able to lose 50 lbs and increase my flexibility and stability all while dealing with some chronic neck and back issues. She was really helpful with making sure my form and posture was correct so I would not have any setbacks with my injury. Seriously cant recommend her or this gym enough! Thanks Village Fitness for creating an environment and culture to achieve the best outcomes for our health and our lives!

Very much improved and trending better.I want to thank the current manager (Kevin) for his wonderful business to customer interface style. Kevin had quite the challenge since recently becoming manager. Considering the new equipment i.e. …….dozens of new machines many of which are leading edge , dollar for dollar it’s the best value of any fitness club here in the Jackson County! I have been a member of some of the competing clubs and there’s no comparison! Saltwater pool, hot water Jacuzzi, dry sauna and new to me some steel framed apparatus that looks like it’s for training “American Ninja Warrior”!There will always be needs to be worked on and believe me from what I’ve seen from Kevin he will be addressing those needs into the future!I can’t wait to give this place a five-star rating!Kevin’s management style is undoubtedly also helping improve the morale of the staff! I want to thank the staff for their open ears when I have a suggestion for improving Village Fitness!Get down here and join… it’s good for the body… and even better for the mind!Cheers

So I have been lied to for months now about them canceling the memberships I've had for over 1 year. I had to move out of state and went into Village Fitness to cancel. So I was surprised to have my account overdrawn by them a couple weeks later. So I called to take care of the issue. He assured us we would not be changed again. And here we go again. March, got charged and account overdrawn again. I called their Account service # only to be told I have to contact the gym directly. But they obviously are not doing their job. I've now been charged $19.95 perfect month for 2 months and $35/transaction in overdraft fees. So everyone beware. They will lie and scam you out of money. Let's see if the management actually calls me back before I have to contact the MPD for their crimes.

I joined last October specifically for the classes which took place in a large room separated from the rest of the gym. There was an instructor, Jamie, who was amazing! I loved her classes and also the yoga classes. I had 5 session with a personal trainer who set me up with a routine, and I was ready to go. Then everything changed. Yes, new owners invested $$$ to make the place LOOK better, but is the quality of the gym better? The exercise room has been closed for months, so classes are held in the gym. Yoga is challenging when music is blaring and people are milling about. Jamie is gone, and an uninspired guy took over her classes. I thought I would die of boredom when he had us begin the same basic series of exercises for a THIRD time! And the routine I paid for with the personal trainer is useless because a third of the equipment we used is gone!! I am really frustrated. Management needs to wake up.