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Crunch Fitness - White Station, located at Eastgate Shopping Center, Memphis, offers a wide range of equipment and fitness classes for all levels. Members appreciate the friendly and helpful staff, as well as the clean and spacious facility. Crunch Fitness operates 24 hours on weekdays, making it convenient for varying schedules. Despite its positive aspects, the gym has issues with broken equipment, inconsistent operating hours, and parking lot security.

Pros:

  • Abundant workout equipment and machines
  • Friendly and helpful staff
  • Wide range of fitness classes
  • Clean and spacious facility
  • Convenient 24-hour operation on weekdays
  • Hydromassage and sauna available
  • Great value for the price
  • Clean locker rooms
  • Ample parking
  • Positive and energetic atmosphere

Cons:

  • Frequent equipment breakdowns
  • Inconsistent operating hours
  • Security concerns in the parking lot

Location / Contact

Rating Stats

3.9

out of 5.0

15 reviews
5.0
2 reviews
4.0
7 reviews
3.0
1 reviews
2.0
35 reviews
1.0

Reviews (60)

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Love the gym atmosphere here. Plenty of equipment to use. They definitely need to work on cleaning the place. With only one water fountain location, it tends to break down often and it is never very clean looking. Locker rooms tend to be messy and the sauna floor is usually really dirty. My biggest complaint would be that the air conditioning seems to break down a lot lately. Hydromassage beds are almost always broken. They only have 4 massage beds yet the have a dozen tanning beds. I might be canceling my membership soon.Update: went home with heat exhaustion today because air conditioning still doesn't work.

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I have my membership here. Great gym! Clean, very nice people, great staff and great environment. Plenty of equipment to workout with.

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Great palce to workout alot of equipment trainers on The floor to assist

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I and my husband at first liked the gym, but slowly we began to realize it wasn’t a good fit. They advertised 24 hrs, which my husband was really looking forward to. He stated that NO it’s not 24 hrs so that was strike 1. We began seeing a LOT of glass in parking spots where cars were getting broken into which was strike 2. Once you do get in the gym it’s either extremely crowded in certain areas or you wait head to the sauna and it’s extremely crowded in there. We canceled our membership end of April, but was told it took 30 days, so okay fine. May the 30th money was removed which means no more membership payments. NOT……they just kept taking out. We went to the gym week before the 4th of July to ask about why money keeps coming out of my account. Mekenna the manager stated she would refund the money back to my account. Again……NOT! I go to the gym Tuesday 8/1 and speak to Mekenna again about the refund, well that was a VERY interesting conversation. I was first told someone called and asked to keep the membership open, who not sure but she put a note in the system saying it was to stay open. I stated that’s not true and I just want my money back. She leaves for 15 to 20 minutes calls me back to the counter only to tell me I came in and spoke to her directly and told her to keep the account open. Not, but anyway I’m still asking for a refund because neither my husband nor I have been to the gym since we last spoke to her. She then goes on to tell me that I came in to work out on a Friday during my work hours which my job can show I was in the office during the so called workout session I supposedly came in to do. She finally says I get a refund for two payments, but hey what about the payments for my husband’s membership that came out of the same account???? Mekenna’s on the phone when I ask this question and to make sure I LEAVE her alone states, I’ll look into it and send you an email. That was 8/1 today is 8/3……WHAT EMAIL????? Recommend, ha….not in this life time, join at your own risk ⛔️

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Shiny machines. Chill vibes. Clean place. Attentive staff.

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Great staff & equipment can’t beat this gym for the price!!

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Enjoy working out here...variety of aerobic equipment, sauna, hydro massager...

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This is the BEST gym EVER I love the staff and my trainer Speshel is very knowledgeable about fitness and she even works out with me; Caitlin is awesome as well and she's always willing to assist in any way she can

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Aggressive billing practices. The GM, Caitlin Wolfe, was — and continues to be — slow to respond to my messages and largely unhelpful. Gym was also unwilling to honor a promotion they advertised on a billboard outside their store. Will not be a member of Crunch again.Equipment- and space-wise, the gym is fine.

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Just go to ATC Fitness. We have tried for days to get in touch with a manager about cancelling because we relocated to another state for work. Too bad we didn’t take care of it in person. Caitlin W, who is supposed to take care of our cancellation, has been MIA since we did exactly what she asked. We sent relocation proof and now she won’t return any emails or phone calls. Lucky for us, they won’t be able to charge our card :)

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 60 reviews.

The address is: 827 S White Station Rd, Memphis, TN 38117, United States .

The contact number is +1 901-300-7199

This service is listed under Gym .

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