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24 Hour Fitness in Miami Gardens is a mixed bag of experiences. While some patrons appreciate the wide range of equipment and friendliness of the staff, many others are troubled by cleanliness issues and inconsistent customer service. The gym offers various amenities such as a pool, steam room, and sauna, but maintenance appears to be lacking. Positive feedback highlights exceptional trainers like Nadirah and Natalie who bring energy and expertise, yet poor cleanliness and equipment conditions often overshadow these benefits.

Despite the gym's spacious setup and diverse clientele, multiple reviews mention difficulties with the availability and condition of equipment. Security and hygiene in wet areas like the sauna and steam room are also flagged as concerns. Conclusively, while the gym has potential and some shining stars among the staff, there are substantial management and cleanliness issues that need addressing.

Pros:

  • Wide range of equipment.
  • Friendly and helpful staff.
  • Offers various amenities like pool and sauna.
  • Trainers like Nadirah and Natalie receive high praise.
  • Spacious setup.
  • Diverse and welcoming environment.
  • Convenient location.
  • Good variety of fitness classes and assessments.
  • Positive atmosphere with motivated members.
  • Clean facility on off-peak times.

Cons:

  • Frequent cleanliness issues.
  • Inconsistent equipment maintenance.
  • Lack of responsive management.

Location / Contact

Rating Stats

3.7

out of 5.0

37 reviews
5.0
8 reviews
4.0
3 reviews
3.0
7 reviews
2.0
67 reviews
1.0

Reviews (122)

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FALSE ADVERTISING! Closes at 11pm. Change the name.

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This gym is DISGUSTING. I’ve been going here for months and I always felt like it could be cleaner but as time has gone on it has only gotten worse. MUCH WORSE. For one they never have any supplies available to clean the workout equipment. Most of the napkin dispensers have broken off the walls and they have never been replaced. Of the like TWO or THREE that remain, they are never refilled. There is rarely any cleaning solution to clean the machines as well. You can literally see the grime on the floors, equipment and restrooms. Spots that look like they have never seen a Clorox wipe. I’m not sure how people are coming to this gym in shorts and sleeveless tops because it’s a skin infection/ ring worm waiting to happen. I plan on getting a new gym membership regardless of the early cancellation fee be side I just can’t take this anymore. There’s are a few photos I took of the women’s restroom but honestly I should’ve gone back and taken more pictures of the rest of the gym because there was so much more. Just nasty bro.

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Natalie Verna is the trainer that works there and she is excellent!! She’s very passionate and bring a lot of energy to her job! Natalie is the only trainer that has stayed with 24 Hour Fitness as long as I’ve been going, at least three years! The other trainers that were hired didn’t stay! Maybe if the trainers were appreciated more, by providing an area where they can apply their craft, apart from the general population! In a more dedicated and specific space, both trainer and client would be more motivated, comfortable and effective!! Then maybe members who are thinking about hiring a trainer, would be more interested, even with the cost $$! But if I’m sharing the same space, the same equipment with the other’s who are training, but not employed by 24 Hour Fitness, what is the appeal!!!!! Despite having to compete with unauthorized trainers for space, equipment and clients, Natalie has been able to acquire clients because of her being a constant presence and her personality! She is knowledgeable and her ability to communicate and challenge you to become the best version of yourself, is priceless!

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Not open 24 hours even though it's your name? Plus the Miramar location is closing.

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This 24hr fitness gym is convenient for myself, which is the biggest plus! The clientele is diverse in terms of age, gender, race and ethnicity, which indicates a inviting and safe environment! Some of the other reviews alluded to the equipments being scattered around the gym, is accurate! The paper towels after being used discarded on the floor or left on equipment, is accurate! My concern is from a safety and health perspective. There should be a preventative approach, to mitigate any risks! There seem to be a revolving door in terms of trainers! They’re here for a few months, then they’re gone, the only exception is NATALIE VERNA. Natalie is the epitome of dedication, passion and energy!! Natalie enjoys what she does, and it shows! Natalie has been my trainer for almost two years! Natalie’s personality and how she challenges you to be the best version of yourself is priceless!! I have lost seventy pounds, and replaced the fat with more muscle in less than a year! With her guidance and nutritional changes, she gave me the recipe for success!

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Out of all the gyms within a 15-20 mile radius, this HAS to be the WORST. Management does not care about its members, employees or the cleanliness of the facility. Numerous emails have been sent to corporate regarding some very serious and unfortunate incidences that have occurred at this gym and NOTHING has been done to change, fix, or rectify these issues. Go somewhere else if you’re serious about your fitness. This isn’t the place.

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Great gym, good amount of equipment variety just wish they go back to 24 hour.

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Equipment everywhere. Very annoying and makes me wonder how often/if they clean the gym

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I purchased my membership online and this location was my first experience with 24 hour fitness. I went in the evening and there was no one at front desk. I figured out how to scan myself in. A lot of the equipment was in bad shape, the men’s restroom had no soap. The parking lot seemed like a hangout. Cars parked in front of the building and guys just hanging out like it’s a car show. The place needs better management, someone to make sure the equipment is up to date and in good condition, make sure the gym is kept clean, make sure only members and their guest are coming in. It’s unfortunate this is the closest gym to me.

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Stay away!! This gym is dangerous. Numerous times women have reported of men sneaking into the ladies restroom and holding them against their will. Cops were called but the gym does nothing to protect their members. They don’t even warn us at all, no email to us, no flyers with some kind of information or picture of the predators. The members have to tell each other of such serious incidents. The maintenance is even worse. most of the workers are super kind and I’m sure they don’t get paid enough for such things but management and district managers should take these kind of matters more serious and do something before it happens again.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 122 reviews.

The address is: 19371 NW 27th Ave, Miami Gardens, FL 33056, United States .

The contact number is +1 305-907-5960

This service is listed under Gym .

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