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24 Hour Fitness in Miami Gardens is a mixed bag of experiences. While some patrons appreciate the wide range of equipment and friendliness of the staff, many others are troubled by cleanliness issues and inconsistent customer service. The gym offers various amenities such as a pool, steam room, and sauna, but maintenance appears to be lacking. Positive feedback highlights exceptional trainers like Nadirah and Natalie who bring energy and expertise, yet poor cleanliness and equipment conditions often overshadow these benefits.

Despite the gym's spacious setup and diverse clientele, multiple reviews mention difficulties with the availability and condition of equipment. Security and hygiene in wet areas like the sauna and steam room are also flagged as concerns. Conclusively, while the gym has potential and some shining stars among the staff, there are substantial management and cleanliness issues that need addressing.

Pros:

  • Wide range of equipment.
  • Friendly and helpful staff.
  • Offers various amenities like pool and sauna.
  • Trainers like Nadirah and Natalie receive high praise.
  • Spacious setup.
  • Diverse and welcoming environment.
  • Convenient location.
  • Good variety of fitness classes and assessments.
  • Positive atmosphere with motivated members.
  • Clean facility on off-peak times.

Cons:

  • Frequent cleanliness issues.
  • Inconsistent equipment maintenance.
  • Lack of responsive management.

Location / Contact

Rating Stats

3.7

out of 5.0

37 reviews
5.0
8 reviews
4.0
3 reviews
3.0
7 reviews
2.0
67 reviews
1.0

Reviews (122)

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I came here today to do my fitness assessment and I was immediately greeted by one of the trainers. She took me to Nadirah who did my fitness assessment. It was hard work but I pushed through the workout and she smiled and encouraged me to keep going and to go at my own pace. I booked future sessions with the gym and I look forward to working out and reaching my fitness goals!

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I’m not gonna lie I had mad anxiety walking into the gym cause I’ve never been before and the thought intimidated me, especially with a million cars in the parking lot. But I was matched with the Fitness Manager who really made the experience welcoming and helped me disregard the stares while we worked on my form and made a personal program. Definitely would recommend.

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I’ve been on my fitness journey for about a month now, and the experience has given me a more positive outlook. I received a fitness assessment today from Nadirah, and she was very encouraging. This was a great addition to my fitness journey and gives me hope and excitement about what is yet to come. Highly recommend getting a membership here.

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My fitness assessment was excellent. I was able to learn a lot about my body. I found out my core was weak and I need to work on my form. I like coming to this gym because the staff always bring positive energy and very helpful. Coach Nadirah was very knowledgeable.

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The gym has an extreme amount of dust and dirt that's visible on the machines. There's no accountability for persons using the sauna, steam room, and pool. I'm paying to have access, while the majority who uses the amenities only pay $9.99, which explains the uncleanness in the area and misuse. It's sad that an establishment in a predominantly black neighborhood, can't be managed with cleanliness and proper use of the amenities as other gyms located in predominately white neighborhoods.

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There are lots of responses from the owner. But only on good reviews. Maybe the owner should take some constructive criticism and reply to all these negative complaints in a positive way, assuring guests that things are going to change and that they’re working on the issues. Not too comforting knowing that these issues aren’t being resolved after years. Biggest thing is why don’t the staff encourage gym users that this is our gym together and we should all take care of it. No need to blame the staff for how dirty it is because there are disgusting people that work out there. We are all adults let’s act like it. not being 24 hours is definitely lame considering your name is 24 hour fitness. I love one of your locations so far however, after reading the reviews, I think the only reason I would attend this gym is due to the friendly staff and not the cleanliness for what I’m reading. After I visit this gym, I’ll write another review.

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Not the best I tell u only go there because it's near my job. It's not the staff it the people !! Someone broke into my locker today I told the front desk girl and she told me it's been Happing a lot. Just nuts !

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This 24 hour fitness is one of the best, it’s always clean and the staff is so friendly and welcoming.

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I love the whirlpool and my fitness assessment with Nadi was excellent. I look forward to my fitness journey.

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I was a Planet Fitness member before coming here and it’s a way better atmosphere. I love the feeling of community here and there are way more machines available

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 122 reviews.

The address is: 19371 NW 27th Ave, Miami Gardens, FL 33056, United States .

The contact number is +1 305-907-5960

This service is listed under Gym .

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