Planet Fitness in North Miami provides a clean and welcoming environment for fitness enthusiasts. The gym’s friendly and knowledgeable staff are praised for their exceptional customer service. Members frequently mention the satisfactory cleanliness and organization of the gym. The gym itself has state-of-the-art equipment and offers various amenities, including HydroMassage beds and tanning booths.
However, one of the recurring issues members face is the inconvenient cancellation process which cannot be done over the phone. While most reviews are positive, some customers have expressed concerns about equipment maintenance and the management of certain facilities like restrooms and paper supplies.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained gym.
- Spacious layout.
- 24-hour access on certain days.
- State-of-the-art equipment.
- HydroMassage beds and tanning booths available.
- Good value for the price.
- Judgment-free zone.
- Convenient location.
- Personal training options available.
Cons:
- Inconvenient cancellation process.
- Some reports of equipment needing maintenance.
- Occasional issues with restroom supplies and cleanliness.
Location / Contact
- Address: 850 Ives Dairy Rd, North Miami, FL 33179, United States
- Phone:+1 305-690-9699
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 123 reviews.
The address is: 850 Ives Dairy Rd, North Miami, FL 33179, United States .
The contact number is +1 305-690-9699
This service is listed under Gym .
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Kylie Dyer
1 year ago
Giancarlo and Austin were really amazing in helping me today. Very well informed.
John Doe
1 year ago
Reyhan was super helpful and gave me and my mom exceptional customer service. This gym is fantastic!!
Michelle Ballesteros
1 year ago
Loved the tour I received today with Giancarlo and Aleyah sweet people, very helpful.
FRESHIE FACTZ
1 year ago
I love the gym. Great atmosphere. Reyhan and the rest of his staff are super friendly and helpful.
Terrin English
1 year ago
I love the equipment here. staff is also super compotent and polite. Reyhan was really helpful wirh helping my mom with her app ans billing quesirons.
Jean Bouze
1 year ago
I’m giving one star due to the new cardio equipment that was recently bought in .the old machines were much more comfortable please fix this issue and put in place cardio machines that can accommodate all shapes and sizes
John Pierre
1 year ago
Reyhan the manager is so charming and is great at customer service. He was extremely knowledgeable and friendly with helping me answer questions. I strongly recommend
Gabriela Rico
1 year ago
LOVE working out in this planet fitness, the staff is so friendly especially Giancarlo he always greats me and my sister so we’ll when we come in. Also the machines are always clean never paper anywhere 😍 …
SwavorKingOfficial
1 year ago
Great gym. The staff is extremely helpful with everything. I love coming to this gym. The two managers are also always available to answer questions
Britney C
1 year ago
This is a great gym. There is actually leadership at this place unlike many other gyms. Reyhan and his crew are great. Proper management and organization here.