Planet Fitness in North Miami provides a clean and welcoming environment for fitness enthusiasts. The gym’s friendly and knowledgeable staff are praised for their exceptional customer service. Members frequently mention the satisfactory cleanliness and organization of the gym. The gym itself has state-of-the-art equipment and offers various amenities, including HydroMassage beds and tanning booths.
However, one of the recurring issues members face is the inconvenient cancellation process which cannot be done over the phone. While most reviews are positive, some customers have expressed concerns about equipment maintenance and the management of certain facilities like restrooms and paper supplies.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained gym.
- Spacious layout.
- 24-hour access on certain days.
- State-of-the-art equipment.
- HydroMassage beds and tanning booths available.
- Good value for the price.
- Judgment-free zone.
- Convenient location.
- Personal training options available.
Cons:
- Inconvenient cancellation process.
- Some reports of equipment needing maintenance.
- Occasional issues with restroom supplies and cleanliness.
Location / Contact
- Address: 850 Ives Dairy Rd, North Miami, FL 33179, United States
- Phone:+1 305-690-9699
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 123 reviews.
The address is: 850 Ives Dairy Rd, North Miami, FL 33179, United States .
The contact number is +1 305-690-9699
This service is listed under Gym .
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Bully Gaming
11 months ago
Reyhan did a great job of walking me through how to sign up. The gym is really clean and the staff are super friendly and professional. I can’t wait to come here all the time.
Errol McIntosh
11 months ago
Giancarlo was very patient and helpful explaining the app and setting it up on my phone, he did a great job setting up my insurance gym membership plan! Great gym to workout! Highly recommend
Ty Ware
1 year ago
I would like to thank Aleyah Hudson for helping me out. She is a very hard worker.
Rari Girls
1 year ago
I enjoyed my time with my trainer Aleyah. amazing individual every encouraging and up lifting
Jahmecia Pierre
1 year ago
I appreciate one of your staff name Alyeah on her knowledge on fitness because it change my perspective on fitness.
Natalie Soiro
1 year ago
Giancarlo was super helpful when it came to reactivating my membership, very informative so pleasant. Thx again Giancarlo.
Nazaire Elishah
1 year ago
Outstanding customer service, and a very clean gym. I strongly recommend it to everyone!
Aj Swavy
1 year ago
Best gym in the north Miami area. The staff is super friendly and helpful. I strongly recommend this gym to anyone.
Destiny Ray
1 year ago
Cory Was Great! The Tour Was Amazing!! A lot Of Great Benefits & Equipment I Can’t Wait To Start
Stacie Linden
1 year ago
I’m really excited, Cory was throughly explaining: equipment, gym rules and perks of joining. I’m onboard and look forward to successful work out on the new equipments.