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Planet Fitness in North Miami provides a clean and welcoming environment for fitness enthusiasts. The gym’s friendly and knowledgeable staff are praised for their exceptional customer service. Members frequently mention the satisfactory cleanliness and organization of the gym. The gym itself has state-of-the-art equipment and offers various amenities, including HydroMassage beds and tanning booths.

However, one of the recurring issues members face is the inconvenient cancellation process which cannot be done over the phone. While most reviews are positive, some customers have expressed concerns about equipment maintenance and the management of certain facilities like restrooms and paper supplies.

Pros:

  • Friendly and helpful staff.
  • Clean and well-maintained gym.
  • Spacious layout.
  • 24-hour access on certain days.
  • State-of-the-art equipment.
  • HydroMassage beds and tanning booths available.
  • Good value for the price.
  • Judgment-free zone.
  • Convenient location.
  • Personal training options available.

Cons:

  • Inconvenient cancellation process.
  • Some reports of equipment needing maintenance.
  • Occasional issues with restroom supplies and cleanliness.

Location / Contact

Rating Stats

4.4

out of 5.0

6 reviews
5.0
1 reviews
4.0
6 reviews
3.0
6 reviews
2.0
104 reviews
1.0

Reviews (123)

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I recently had the pleasure of visiting Planet Fitness location in Ives Dairy, and I must say, it was an absolutely amazing experience! From the moment I walked through the doors, I was greeted with warmth and enthusiasm by the friendly staff, Giancarlo, setting the tone for what would be an outstanding visit.The facilities at this Planet Fitness are top-notch. The gym is clean, well-maintained, and equipped with state-of-the-art equipment that caters to all fitness levels and goals. The layout is spacious, allowing for a comfortable workout experience without feeling crowded or cramped. It's evident that Giancarlo and his team take great pride in providing an environment that promotes health, wellness, and personal growth.What truly sets this Planet Fitness apart is the exceptional level of customer service. Giancarlo himself goes above and beyond to ensure that every member feels valued and supported. He takes the time to get to know his clients, their fitness goals, and provides personalized guidance and motivation. His expertise and passion for fitness are truly inspiring, and his dedication to helping others achieve their best selves is evident in every interaction.Additionally, the gym's cleanliness and hygiene protocols are impeccable. Giancarlo's attention to detail ensures that the equipment is regularly sanitized, and the facility is well-maintained. This commitment to cleanliness and safety provides peace of mind, especially during these challenging times.Overall, my experience at Planet Fitness in Ives Dairy exceeded all expectations. Giancarlo and his team have created a fitness haven where individuals of all backgrounds and fitness levels can thrive. If you're looking for a gym that offers exceptional facilities, personalized attention, and a welcoming community, Planet Fitness is the place to be!

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Amazing staff and service. One of the best gyms I have ever been to. Giancarlo, Diana and Reyhan are the best. I STRONGLY recommend this gym to anyone interested in joining a gym.

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Reyhan is the best. The gym has been so different for the better since he has come. The staff actually show care to guests now and are well informed/trained

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Reyhan is great, he always helps me with whatever it is. He is a great face of the gym and fellow members admire all of his hard work. I recommend this gym to anyone!

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Reyhan was so kind to go out of his way to sign me up and show me workouts. Great leader and is a very good manager, a lot of managers do not posses the qualities he does as a leader and individual

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Giancarlo was an amazing introduction to my Planet Fitness journey. He was super polite, very informative and very knowledgeable of his location and overall operations. I felt very welcomed right away

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Reyhan was so helpful with helping me download the app and explaining the pros of the black card. He really knows what he is talking about. Incredible customer service. It should be expected of all managers and he goes above and beyond to display it!

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Great customer service from Reyhan the manager. I love this gym!

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I absolutely love this location! Awesome staff and supply of what I need to workout.

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Amazing customer service. Reyhan went above and beyond for me to help me with my app and account!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 123 reviews.

The address is: 850 Ives Dairy Rd, North Miami, FL 33179, United States .

The contact number is +1 305-690-9699

This service is listed under Gym .

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