Planet Fitness in North Miami provides a clean and welcoming environment for fitness enthusiasts. The gym’s friendly and knowledgeable staff are praised for their exceptional customer service. Members frequently mention the satisfactory cleanliness and organization of the gym. The gym itself has state-of-the-art equipment and offers various amenities, including HydroMassage beds and tanning booths.
However, one of the recurring issues members face is the inconvenient cancellation process which cannot be done over the phone. While most reviews are positive, some customers have expressed concerns about equipment maintenance and the management of certain facilities like restrooms and paper supplies.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained gym.
- Spacious layout.
- 24-hour access on certain days.
- State-of-the-art equipment.
- HydroMassage beds and tanning booths available.
- Good value for the price.
- Judgment-free zone.
- Convenient location.
- Personal training options available.
Cons:
- Inconvenient cancellation process.
- Some reports of equipment needing maintenance.
- Occasional issues with restroom supplies and cleanliness.
Location / Contact
- Address: 850 Ives Dairy Rd, North Miami, FL 33179, United States
- Phone:+1 305-690-9699
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 123 reviews.
The address is: 850 Ives Dairy Rd, North Miami, FL 33179, United States .
The contact number is +1 305-690-9699
This service is listed under Gym .
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Samuel Cotton
1 year ago
I love the gym. Reyhan the manager is so helpful with any questions I have. I recommend this planet location to everyone.
Francia Edith Henao
1 year ago
The staff was very friendly. The manager was so patient and polite walking us through the tour. We are excited to now be members here!!
Yasmine loriston
1 year ago
I like to come workout here no one bothers you and the staffs makes sure that it is very cleaned. And also it doesn't get crowded when I go I highly recommend here.
ItsPacho
1 year ago
Been going for 3 months now. Great gym but it is missing some equipment and some of its equipment has been slowly going out of service.In my opinion, they need more dumbbells at medium weights. They are always being used 30 lb - 50 lb. Could use another assisted pull up.
Dave Agnant
1 year ago
Great improvements. Today I went in & they did a great job cleaning the showers & had additional access to cleaning at will. For a 24hr established. That's needed. Great job guys. P.s. I even had warm water.
Itz just Kim
1 year ago
When i came in, Andre helped me sign up and it was fast and easy. The staff are always friendly and I never had a bad experience so far going to planet fitness…
Garrett Sommer
1 year ago
This is one of the better planet fitness centers I’ve been to. Their staff is so inviting and always provide a great service and environment. Austin Duclos helped me sign up with ease, and, before I knew it, I was hooked. No fake New Year’s resolution here!
mikayla sommer
1 year ago
Love this planet fitness location! The employees provide excellent customer service. Austin Duclos led an amazing tour, and his deliverance of the services and benefits led me to sign up without question. Since signing up, I have not been disappointed, and I enjoy my membership.
Ivens Jean-Pierre
1 year ago
I love working out at this location. The place is always neat and tidy. The staff members are friendly and always will to help you out with whatever situations.
AJ V
1 year ago
this facility is always nice and clean in comparison to some of the other ones I’ve seen down here in SFL, every time I come the staff is always nice and friendly :) the manager Cory is awesome and always super helpful!