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Planet Fitness in Miami Gardens, FL, offers a spacious and clean environment for gym-goers. The facility is well-maintained, and the staff, especially trainers like Patrick and Kenny, receive high praise for their professionalism and dedication. However, recent management decisions and equipment maintenance have led to some negative feedback. Patrons appreciate the welcoming atmosphere and helpful staff but express concerns over the loss of a key trainer and outdated machines.

Overall, Planet Fitness combines a supportive community with a wide variety of equipment, making it a popular choice. It's essential to consider both positive experiences and recent issues when choosing this gym.

Pros:

  • Clean and well-maintained facilities
  • Friendly and helpful staff
  • Knowledgeable and professional trainers
  • Wide variety of machines
  • Welcoming community atmosphere
  • 24-hour access on select days
  • Convenient location with ample parking
  • Affordable membership options
  • Additional amenities like massage chairs
  • Efforts to maintain cleanliness and sanitation

Cons:

  • Recent management decisions have upset members
  • Outdated equipment and maintenance issues
  • Complex membership cancellation process

Location / Contact

Rating Stats

4.5

out of 5.0

21 reviews
5.0
1 reviews
4.0
8 reviews
3.0
93 reviews
2.0
0 reviews
1.0

Reviews (123)

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It is nice the worker try to keep up with cleaning . But the members don't help.some machines that were in the stretching and abdoer section are not there

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Started here in the beginning of may. Started my Training with Kenny. This is my first time having a trainer & let me just say Kenny is the best. Before signing up for a membership I read the reviews and all I read was how amazing Kenny is and how he steadily helped people meet their goals, and how comfortable they are training with him. I have now learned that Kenny is no longer at this location and it breaks my heart. He is my whole reason for even going to this gym, I went there with Kenny in mind. I am so disappointed in the staff here and I honestly want to cancel my membership & continue with my trainer elsewhere!

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Really only came to this gym for the trainer. I needed someone who would work with me and make sure I hit and exceed my goals. Sadly I've been coming here for years and found a trainer only to find out he was let go!! Kenny was the best trainer yall had. Workouts aren't the same without having a very knowledgeable trainer in your corner.

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Initially, my experience at this gym was incredible, and it played a crucial role in my fitness journey. I frequented the facility at least four times a week and found it to be a great environment. However, things have taken a disappointing turn lately. The management's poor decisions, especially their choice to let go of their best personal trainer, Kenny, have significantly impacted the quality of the gym. Kenny had a large following and the fact that he is no longer there impacts the sense of community. The outdated machines are a clear indication of their lack of investment and neglect in maintenance. Most importantly, without Kenny's expertise and the equipment he brought, the gym has lost much of its value. The only positive aspect remaining is the community of gym-goers, who continue to provide some support. Overall, the decline in management and equipment has tarnished the gym's reputation, making it difficult to recommend.

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I recently went to work out with the trainer Kenny and was told he is no longer employed. As a black card member a trainer is part of the package and he was excellent. The only reason I used this location was because of him, because no one else seems to have a clue about fitness. Now I have to find another gym!

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I really am into fitness and love training at the gym. I just started coming more often to this location and recently trained with Kenny who’s very knowledgeable, professional and helpful. My experience has been pleasant so far. Looking forward to doing more with him. Sad they let him go he’s a wonderful trainer!

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Good service and the front desk is very helpful. Thank you for everything.

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Excellent gym not too crowded in the morning. Chill staff and clean bathrooms

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Carlos did a great job helping me out with a situation I had and I want to thank him so much

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The coaches and staff are awesome and they do a great job of keeping the studio clean and sanitized. Highly recommended

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 123 reviews.

The address is: 17165 NW 27th Ave, Miami Gardens, FL 33056, United States .

The contact number is +1 305-625-5999

This service is listed under Gym .

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