24 Hour Fitness

Employees are very nice and helpful. Class schedule and instructors are great. But the actual gym is made for giants (I’m 5ft5in and everything is so large) and all the weights are so heavy (one set of 5-15lbs? What do beginners do?) and it doesn’t matter what time of day you go the free weights section is a tragedy (always a mess) they have an adequate amount of resistance machines but only one smith machine so it’s never free....for the class schedule the membership is worth it.

Bought the 2 year membership at Costco. The sauna is a must for me. Tons of freeweights and machines that make it possible to work out alone.

Not their greatest location:( no resistance bands and today all the elliptical machines were jelly and making so many noises... no leg bands to do kickbaks either :( I guess once you are used to their super sport store, coming to a regular club is no fun

This gym is such a train wreck, very messy. What’s the point of living 5 mins from it if it takes you 30 mins to find a matching pair of dumbbells. Drive a little further and save yourself the headache. There’s better gyms in the area.

I working during the days and have a home gym. At this current mlmemo i time the , my cardio equipment is being serviced. Today I decided to give 24he fitness a try and was surprised to learn that my guest pass is not allowed between certain hours despite the gym being "24". The bouncer informed me of this rudely by instructing me me to read #11 , did not initially understand him because I am legally blind and under norm conditions do wear my glasses to the gym. Perhaps he was having a bad night

Been going here coming on a year now. Here are my pros & cons:Pros: Sauna,Steam room, jacuzzi, clean bathrooms and AWESOME class instructorsCons: poor communication amongst staff, unfriendly trainers who stand around gawking and gossiping, customer service is overall blah

CANCELING THE MEMBERSHIP = NIGHTMARE ON STEROIDSMy expiration date: 02/15I called 02/08 and agent: Ella wanted to charge me an early cancellation penalty ......ummmm... excuse me! after 30 mins on the call and back and fourth about how unfair that practice is and insisting to speak with a manager for over 20 mins ..I finally I get a manager on the line and case is resolved.Turns out the agent has misinformed me and actually they encourage members to call 10 days in advance so their contract doesn't automatically roll over or face a early termination penaltyThis was a high stress situation that could have been avoided if the initial agent did her job properly. Ridiculous....btw, the first time I called 02/14 wait time just to speak with someone was more then 30 mins .. which is why I called Friday morning 10 am

HORRIBLE CUSTOMER SERVICE! THE FRONT DESK GIRL YELLED FROM ACROSS THE ROOM ASKING MAY I HELP YOU WITH AN ATTITUDE WHEN ME AND MY GIRLFRIEND GOT UP TO THE DESK NOT EVEN A GREETING SMILE NOTHING, not like I wanted to smile to her either but it's called manners. In the meantime while checking us in not only was she not wearing her name tag but also obnoxiously chatting away and laughing with her coworker instead of working. After we checked in she said with a straight face you have 7 days and I told her to work on her customer service. HORRIBLE WAY TO GREET A MILITARY VETERAN. DO NOT COME OVER HERE! The machines are also filthy, go somewhere else.

It's going down hill fast. It used to be nice and clean. Janitors aren't monitoring the cleanliness or keeping sanitation consumables stocked. One day I came in and the guy at the front desk had the music in the weight are blaring so loud the I couldn't hear my headphones, and when I asked him to turn it down, he claimed that he couldn't. It's just not the same feel anymore.

Besides being the worst 24 hour fitness!! The trainers blast a speaker box in the middle of the gym on Saturdays like nobody else is in the gym. Nobody wants to here your music when the other music on the surround sound is going. Female bathroom is disgusting and never clean. The front desk aka fake trainers are not pleasant. Equipment is always damaged or just unclean. Oo yea and the sewer smell at times in the gym or when you walk in the gym in unbearable.