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24 Hour Fitness in Miramar, FL offers a spacious facility with an array of equipment and amenities. It includes a sauna, steam room, and a jacuzzi, which members appreciate. Customer reviews acknowledge friendly staff and a close-knit gym community. The location at Miramar Town Center provides convenience, with ample parking, particularly for rainy days.

However, several reviews highlight severe issues with management, cleanliness, and maintenance. Frequent complaints mention broken equipment, poor customer service, and cleanliness problems. Additionally, inconsistent opening hours and untrained staff contribute to member dissatisfaction. Despite some outstanding amenities, these operational issues overshadow the gym’s potential.

Pros:

  • Spacious facility.
  • Wide range of equipment.
  • Sauna, steam room, and jacuzzi available.
  • Friendly staff.
  • Convenient location with ample parking.
  • CrossFit-like equipment and robust amenities.
  • No long waits for machines during off-peak hours.
  • Good community vibe.
  • Numerous positive class instructors.

Cons:

  • Frequent equipment malfunctions.
  • Major cleanliness issues.
  • Poor customer service.

Location / Contact

Rating Stats

3.4

out of 5.0

58 reviews
5.0
17 reviews
4.0
11 reviews
3.0
8 reviews
2.0
16 reviews
1.0

Reviews (110)

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Other than high traffic of folks sometimes after works hours, it's an awesome gym. They offer great hours of availability to ensure you meet you goals at any time of the day. Also, having a Kids Club to watch your kids is a premium despite paying a few bucks, but worth it as you workout out.

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This gym always has about 9 people who work there walking around not doing anything. The gym stays dusty as hell I mean piles of dust everywhere and then they dont have any stuff to clean the machines. Club pride never happens because you'll see trainers leaving weights everywhere and never putting them back smh dont waste your time even going to this one until they fire the bad seeds and hire new people because it's just nasty and then the mens bathroom has been smelling from a pipe broke for almost 2 months which there to cheap to hire a plumber so they try and get this guy who don't speak to good of English to fix it which as you can tell he hasn't fixed it at all

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Not impressed with the Miramar location. I’ve only been a member for a month now and every time I’ve gone to the ladies restroom it’s rarely clean and no toilet paper. The only restrooms are down stairs. If you plan on leaving your kids in the kid club plan on arriving early. Especially if you plan to take a class. They only allow one parent at a time to check their kid in and out which is time consuming since you have to wait outside the door and can’t walk in until the other parent gets out. I’ve been late to several classes because of this. The kid club at LA Fitness was not as complicated as this one. Not impressed at all.

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This has been my gym since the day it opened, but I have to say things are looking bad. The lobby reeks of sewer, the locker room floor is disgusting with seepage coming up from the floor, one of the shower handles is completely broken off, and to see this place at 10pm is to think a frat party took place in the weights area. I have dual citizenship between this gym and Planet Fitness and I'm almost driven to cancel my membership with 24 due to the multiple issues this place has. I mean, who wants to work out in a sewer? I wish they'd spend less energy promoting new location openings and more on existing locations. Get your act together guys!

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This place was great when I signed up but now the day care is to much if you have more than 1 child. The sauna need a good cleaning and possibly pressure cleaning the seating area with disinfectant. Cycling instructors are amazing and the only reason I still have a membership. Good amount of equipment and some are new

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I've been a member at this gym for over 6 years and have never been so disappointed with it as i am now. As soon as you walk in you get this horrible sewer smell slapping you in the face. The free weights are all over the place, it takes you forever just to find a pair. i love seeing the 30 employees on the floor just gossiping with each other or with friends they've made at the gym and the gym just being a complete mess. Aren't they there to keep it organized? i get it the re-racking of the weights should be done by the customers using them but not everyone cleans up after themselves. There are more machines out of order then there are actually functioning. It doesn't help it takes them over 2-3 months to fix them. My favorite part about it all is getting charged an annual service fee, for what though? the damn gym is a disgusting disaster

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After a little over year as a member myself & my boyfriend a member for about 8 years we decided to cancel our memberships. When we initially canceled in early March the girl that assisted us asked what our reasons were & we were honest & let her know we were moving on to another gym. What a mistake! Her attitude was an actual nightmare after that & the customer service skills went down the drain. Regardless, the customer service at this location sucks, but this was way over the top for us. So long story short we’re finally able to cancel & come April of course there’s a charge on the credit card. What we didn’t know nor were explained upon cancellation was that if we didn’t cancel 10 days prior to the next billing cycle we would still get charged the usual monthly fee. We get in the car & drive over there & of course, it smells like sewer by the reception. We’re greeted by one of the managers which is always very kind & welcoming, she’s one of the only IF NOT the only staff member that always greets us. I believe her name is Meghan? We let her know what’s going on & she explains to us what should have been explained by the first girl to begin with. But while she’s helping us another manager or possibly the general manager butts into what is happening & looks at us & repeats the same thing. She told us “take care, have a nice day” 4 times without making barely any eye contact & we knew that it wasn’t genuine. It felt more like “okay get out of my face now” What an unpleasant experience. All in all we’ve been unhappy at this gym for a while now, for many reasons like poor customer service, poor gym upkeep, never any paper towels, the women’s bathroom is always a mess & the sinks are always clogged, the sewer smell is disgusting, a workout that should take 1 hour takes 3 because none of the equipment is where it should be & honestly, the lack of communication between them, & us, the client is embarrassing. As a team there are so many things that need work. Going to 24 did nothing but bring negative energy to us. By reading these reviews I see that it wasn’t just us. There are literally a million other gyms, don’t choose this one.

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I am an avid gym goer and love group fitness classes. I finally went to the 24 Hour in Miramar to check it out and I'm very interested in a kick butt spin class and other formats as well. I rarely lift and use the cardio equipment. So, I went to 24 3 times this week to take a spin class. Twice, the class was canceled because the instructor didn't show, and I finally took a class this am (Saturday at 10:30am) and was completely underwhelmed: She showed up late, she didn't greet me as a new member she's never seen in her class, she was barely on the bike, she told us she was tired (You are are a fitness instructor, you come to motivate us - do something else if you're tired), her class wasn't engaging, there were very long rest periods which I typically don't see in spin, her music was entirely too loud and couldn't hear a thing she said. I mean almost nothing she said. There was no magic in it that made me want to come back...at all. In fact, the music was so loud at the end, I had to leave. I did take a HIIT class on Thursday morning, and I wish I knew the instructors name, because it was good. I took this because one of the spin classes was canceled. Oh, and I learned today that the Saturday class at 10:30am is canceled next week...what the heck? I just don't understand the lackluster enthusiasm and canceled classes. I'm very disappointed.

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I committed to a 12 month contract which i paid for all and when it came time to cancel my contract at the end of the 12 months it has been nothing but a hassle. On January 7th i went to cancel my contract and spoke to a front desk manager and he set it up for us and told me it was all canceled.. said i would receive a email within a couple hours. Never received a email about it so 2 weeks later i called and spoke to manager named MEGAN she said it was never canceled!! So she said she would cancel it and i would receive a email in about 30 mins...NEVER GOT IT! So i called the corporate 24 hour number for canceling memberships and FINALLY she was able to assist me and finally cancel my membership. This is ridiculous that i was lied to not once but twice about canceling my membership. NEVER AGAIN SIGNING UP TO A 24 HOUR FITNESS!

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The plaza is nice till you get close and it's dirty. The gym is very well worn/used. Felt dirty and smelled Plenty of parking is a plus. We have a membership at another 24 Hour Fitness so we were veru suprised to see the condition of this one

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 110 reviews.

The address is: 11645 Red Rd Space H-1, Miramar, FL 33025, United States .

The contact number is +1 954-744-1836

This service is listed under Gym .

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