Planet Fitness in Montgomery, IL, offers a convenient 24/5 schedule with well-maintained equipment and facilities. Located at 1842 Douglas Rd, this gym is known for its cleanliness and friendly staff. Members appreciate the array of equipment, affordable membership fees, and positive atmosphere. However, some critiques include inconsistent staff behavior and occasional management issues. Despite these challenges, the gym remains a popular choice for local fitness enthusiasts due to its accessibility and overall positive environment.

The gym has mixed reviews with some members praising the cleanliness and staff friendliness, particularly noting standout employees like Sarah. However, other members have experienced issues with staff professionalism, billing problems, and overcrowded conditions during peak hours. Overall, Planet Fitness offers good value for money, especially for those seeking a no-frills workout environment.

Pros:

  • Convenient 24/5 schedule.
  • Excellent cleanliness.
  • Friendly staff, especially Sarah.
  • Wide variety of equipment.
  • Affordable membership fees.
  • Positive atmosphere.
  • Helpful during non-peak hours.
  • Encouraging environment.
  • Good value for money.
  • Well-maintained showers and locker rooms.

Cons:

  • Inconsistent staff behavior.
  • Billing problems reported.
  • Overcrowded during peak hours.

Location / Contact

Rating Stats

4.3

out of 5.0

14 reviews
5.0
36 reviews
4.0
6 reviews
3.0
12 reviews
2.0
3 reviews
1.0

Reviews (70)

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The place is clean and it is very nice to go workout.

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Love this location. The staff is always available to help out and its always kept very clean.

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Red headed girl with glasses don't know her title but as an employee' of a company you don't tell out a"Hey man you have to pay bill or no entry and yell it out" teach her people skills and how to be professional

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I absolutely love this location! It’s always so clean and the staff is super friendly! I’m always greeted when I walk in and feel so welcomed. Definitely keeping my membership here! Keep up the great work PF!

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For a couple of days now they have had the doors wide open. It’s 30° outside and unnecessarily cold in the gym. I couldn’t even complete my workout now, two days in a row.

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Great people great sandwiches! Hernan is the man

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The gym is always clean and the staff is always friendly.

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I love this planet fitness, especially because Sarah cleans the bathroom and facility too perfection. Your lucky to have her planet fitness.

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very clean gym and friendly staff, they’re always keeping themselves busy and doing their best to be attentive

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This PF is always so clean now since Karol has been there. The staff is also always so helpful and nice. This place is the BEST to workout at!!!

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As a formal worker at Montgomery IL Planet Fitness, I have to say it is hands down the worst place to work. I was hired as a manager, but instead of managing, I found myself stuck at the front desk just in case someone walked in. If you work there, no matter your title, you end up doing everything. I wasn't treated like a manager--I was basically the stock boy, filling coolers with protein and water that hardly anyone buys because they're outdated.On top of that, I was made to play janitor, cleaning the bathrooms, locker rooms, and showers. When I was on the gym floor, I became the "weight boy," constantly picking up all the weights scattered everywhere and putting them back. And when the tanning beds were done being used, guess who had to clean those too?The absolute worst part? They have us cleaning under the cardio machines while members are waiting to use them. How do they expect anyone to be productive or feel respected in a job like that? Planet Fitness treats their employees like disposable workers, and it's beyond frustrating.It's absolutely infuriating how Planet Fitness handles the whole Saturday night closing cleanup--why on earth don't they just hire a cleaning crew to do it? Instead, they choose to make their employees slave away after hours like it's some kind of unfair punishment. It's beyond disrespectful. And as for the owners, it's clear they're completely out of touch with reality. No wonder women are treated poorly and real men are being pushed out of the gym altogether. The place feels like it's lost all sense of respect and fairness.Then there's the Annual High School Summer Pass™ program from June 1 to August 31--what a nightmare! The gym turns into a chaotic mess with unruly kids doing whatever they want, glued to their phones, completely ignoring any gym etiquette. And guess what? Planet Fitness gets government subsidies for this so-called community outreach, which basically means they don't give a damn about the paying members. Your concerns? They couldn't care less. It's maddening to see loyalty and respect thrown out the window just because they can cash in on subsidies and ignore the needs of their real customers. This whole situation is a disgrace.I can't believe we're actually told to force members to give 5-star reviews or else risk losing our jobs. This was the last straw for me. I work at a real gym, not some fake place playing dirty tricks. I'm done--glad to never step foot in that gym again. It's ridiculous and completely unfair to employees and members alike. This kind of pressure is just wrong. When there's trouble in the gym, we can call the police for help. However, we cannot share any member information with them. Member privacy is always protected.And the trouble maker gets away with it this is not just some casual policy; they just done care about your needsDave

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 71 reviews.

The address is: 1842 Douglas Rd, Montgomery, IL 60538, United States .

The contact number is +1 630-896-5500

This service is listed under Gym .

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