Planet Fitness in Montgomery, IL, offers a convenient 24/5 schedule with well-maintained equipment and facilities. Located at 1842 Douglas Rd, this gym is known for its cleanliness and friendly staff. Members appreciate the array of equipment, affordable membership fees, and positive atmosphere. However, some critiques include inconsistent staff behavior and occasional management issues. Despite these challenges, the gym remains a popular choice for local fitness enthusiasts due to its accessibility and overall positive environment.

The gym has mixed reviews with some members praising the cleanliness and staff friendliness, particularly noting standout employees like Sarah. However, other members have experienced issues with staff professionalism, billing problems, and overcrowded conditions during peak hours. Overall, Planet Fitness offers good value for money, especially for those seeking a no-frills workout environment.

Pros:

  • Convenient 24/5 schedule.
  • Excellent cleanliness.
  • Friendly staff, especially Sarah.
  • Wide variety of equipment.
  • Affordable membership fees.
  • Positive atmosphere.
  • Helpful during non-peak hours.
  • Encouraging environment.
  • Good value for money.
  • Well-maintained showers and locker rooms.

Cons:

  • Inconsistent staff behavior.
  • Billing problems reported.
  • Overcrowded during peak hours.

Location / Contact

Rating Stats

4.3

out of 5.0

13 reviews
5.0
3 reviews
4.0
6 reviews
3.0
12 reviews
2.0
36 reviews
1.0

Reviews (70)

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The Montgomery planet fitness needs a bicycle rack many members ride their bicycles there and there is no place to lock your bicycles up please help I spoke with the manager and he just shrugged his shoulders and he says you'll have to talk to his boss so I hope this goes that high

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Good 👍 as usual. Doesn't stand out from other PF Statewide. You have basically all you need. Friendly staff that's something I've noticed so thumbs up 👍 …

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Great friendly place to work out for a cheap price. Always clean and most people clean the equipment after they use it

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The machines are no clean, the staff people just talking in front desk sometimes we can’t find rolls of paper to clean machines before/after use.

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Tried this using the day pass and the and was not disappointed. There is lots of equipment, it is clean and you feel like you can work out with no judgement - just as they advertise.

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Over the last few months I have seen the cleaniness of the gym go down the toilet. Bathrooms are not clean and trash overflows on the floor. There have been countless times, that I've seen SARAH (THE BEST BTW) working hard making sure the gym is clean.I am not sure what happened to the nice cleaning crew, that used to be there, but I wish they would comeback!!!SARAH IS ABSOLUTELY THE BEST, SHE LOVES HER KOB AND THE MEMBERS!! SHE GOES OVER AND BEYOND FOR US, KNOWING EACH OF BY NAME IS HEARTWARMING!!! SHE DESERVES A RAISE, AS I GEEL LIKE THAT PLACE WOULD NOT RUN THE WAY IT DOES WITHOUT HER!!!! I LOVE YOU SARAH!!! THANK YOU FOR ALL YOU DO FOR US!!!!!

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My experience with the gym has been not short of fabulous. The staff and patrons very friendly and top notch. If you're looking for a facility to workout please check them out.

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This is an update to my previous review. I'm downgrading my 5 stars to 2 because this is now the second time in about 6 months where someone went into the mens locker room and cut all the locks off the doors and rummaged through peoples stuff, I'm just guessing to steal wallets. Luckily both times I didn't bring my wallet into the gym with me. Neither time anything was done about it. I notified the front desk person and they said they had to look for someone else to notify them. Other people were complaining about the same thing. Since I didn't have anything taken from my locker I didn't wait around, but talking to the other members afterwards, there was nothing ever done about it.

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I loved this place while the one on Lake street was closed, the staff is friendly and everything is well organized, I only think they need about 3 or 4 more benches in the dumbbell area since many users without labels use them to just put the weights there instead of using it for its true purpose or leaving it to another user who is going to use it well, or maybe the staff should be vigilant and reprimand these people who hold the equipment, other than that everything is fine.

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It's my home gym; as a result, I'm a bit subjective. That said, I have visited enough other PFs across the country to have a reasonable sample size for comparison.Staff friendliness is "hit and miss". The major staff complaint is the frequent amassing of paper towels flowing over the trash. It's observed 40% of the time I workout, particularly in the early evening. Also, the paper towels are not reloaded frequently enough. Staff oftentimes takes the shortcut of not loading the machine; instead, they simply leave rolls of paper towels on top of the trash bins. Staff must be reminded to check the trash bins and paper towel supply for reloading. They're generally not thrilled about the feedback, instead of appreciating the observation (which is given in a positive tone, at least I think so).The equipment is good. There are newer equipment at some PFs, but that's likely because they opened the doors years later.The hours are unfortunately only 24/5, not 24/7. It's certainly a deterrent to using this PF as a home gym.The tanning beds and massage chairs and beds seem to be functional and of sound quality.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 70 reviews.

The address is: 1842 Douglas Rd, Montgomery, IL 60538, United States .

The contact number is +1 630-896-5500

This service is listed under Gym .

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