Planet Fitness in Montgomery, IL, offers a convenient 24/5 schedule with well-maintained equipment and facilities. Located at 1842 Douglas Rd, this gym is known for its cleanliness and friendly staff. Members appreciate the array of equipment, affordable membership fees, and positive atmosphere. However, some critiques include inconsistent staff behavior and occasional management issues. Despite these challenges, the gym remains a popular choice for local fitness enthusiasts due to its accessibility and overall positive environment.
The gym has mixed reviews with some members praising the cleanliness and staff friendliness, particularly noting standout employees like Sarah. However, other members have experienced issues with staff professionalism, billing problems, and overcrowded conditions during peak hours. Overall, Planet Fitness offers good value for money, especially for those seeking a no-frills workout environment.
Pros:
- Convenient 24/5 schedule.
- Excellent cleanliness.
- Friendly staff, especially Sarah.
- Wide variety of equipment.
- Affordable membership fees.
- Positive atmosphere.
- Helpful during non-peak hours.
- Encouraging environment.
- Good value for money.
- Well-maintained showers and locker rooms.
Cons:
- Inconsistent staff behavior.
- Billing problems reported.
- Overcrowded during peak hours.
Location / Contact
- Address: 1842 Douglas Rd, Montgomery, IL 60538, United States
- Phone:+1 630-896-5500
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 70 reviews.
The address is: 1842 Douglas Rd, Montgomery, IL 60538, United States .
The contact number is +1 630-896-5500
This service is listed under Gym .
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Micaela Burns
1 year ago
This PF is always so clean now since Karol has been there. The staff is also always so helpful and nice. This place is the BEST to workout at!!!
True Anime 316
1 year ago
I like this gym, the machines, the hours, and the workers, the bathrooms are always kept really clean by Sarah. Thank you planet fitness for this wonderful gym
Jesus King of kings
1 year ago
A wonderful gym. From all the gyms that I have gone this one is the cleanest by the cleaning lady Sarah. She cleans the bathroom to perfectly and it always smells like flowers. Keep it up!
Romans
1 year ago
I like this gym. I come late at night around 1am and expect a mess. But on the contrary all the weights are put back where they belong and the bathrooms are clean and smell great. I recommend this location.
Andrea Sanchez
1 year ago
Love this gym. It’s close to home. I normally like to go at night when there’s less people. Also the night staff Sarah and Geo are awesome. Sarah always makes sure to encourage everyone and motivate you to keep going. It’s good vibes at night!!
Robert Samy
1 year ago
Short female staff was rude at the front desk and only wanted to hangout with her friends/family. She was extremely rude to my guest, her information she provided was jumbled and unclear, and she act like she had a chip on her shoulder. Maybe she she can be replace with your morning staff for the shift tonight was not for her!
sthuu boy
1 year ago
Short female staff was rude to a couple tonight. I felt really bad for them. I think she could of handle the situation better. She had a bad attitude, was very short with them, rolled her eyes and then proceeded to talk bad about them to her friends at the front desk. It was really weird!
shavonne norlin
1 year ago
Just came in with another person and the lady at the front had a baaddddd attitude and kept being argumentative. I think it could have been a great opportunity for her to engage and sell a membership to me but she decided to be rude and give me and your gym membership person a hard time. She has bad customer service and very racist undertones. She was short with both of us. Just bad experience all around! In addition, she was too busy focusing with her friends and family at the front counter.
Notary Carlos E Aceves
1 year ago
I have membership black card I visited this place and a member of the staff Giselle was very rude and inattentive, when I arrived there was no one at the front desk, after a while she went and asked me for my information in a rude way when I was exercising. She asked me to go to my Gym in Yorkville.
Elisabeth Thomas
1 year ago
Assistant manager here! We work really hard to ensure all of our members have a positive experience here! We all enjoy forming friendships with you all! Thanks for coming in to our club! Be sure to leave us a positive review!