24 Hour Fitness

Hello I’d like to go over my first day at this gym with everyone! So I used to work out (CrossFit) after I while stop for a little under 2 years. I had herd about 24 because of the name and as a medical profession, having a gym available 24/7 is very important to me.To make a really long story and day short, today was my first day and definitely last. I only worked out for 45 min since I was just getting back into things, and in that little amount of time someone had broken into my locker (I had a lock) and stolen all of my things. My wallet included. What really bothers me is the time frame about everything. So where my cards were used to take cash out and buy pre paid cards, who ever did this did it almost as soon as i left the locker room to work out. So thankfully there is a camera that faces the only entrance and exit to the locker room. So I go to let the employees know what happened and they tell me that no one is available to review the taps since it was the weekend. So I am really bothered by this point. And to make it worse THEY TOLD ME I SHOULD USE A LOCKER OUTSIDE OF THE LOCKER ROOM SINCE SOMONE HAS BEEN STEALING THINGS AND IM NOT THE ONLY ONE!!!! AND ANOTHER NOTE THE PEOPLE TOLD ME THEY BELIEVE THE THEIF IS GETTING INSIDE HELP!!!! I keep talking with these people since it really doesn’t make sense and convince them to make 1 phone call and which who ever they called said just take a statement. The carefree attitude of the staff really did make me feel like the thief must be getting help since these people don’t want to do anything about it. So I call and make a police report and am forced to wait till Monday to see the tapes.This whole things is pretty silly to me since they have the best possible lead to who this person is since we (hopefully) have video footage of him at two locations, the gym and the store he used my cards at.But the worst thing about this all was the customer service, on my first day at the gym, I get stolen from and not one person if management was available? The whole situations made a long day so much longer. I’m awaiting a call back Monday. Any ideas or suggestions of what to do from here? — at 24 Hour Fitness - Moreno Valley Super Sport.

Worst 24 I’ve been to. Long wait times on free weights, old equipment, weights are never put back where they are supposed to go. Good luck trying to use a squat rack everyone’s got to do 20 sets. They have 20 TVs but they’re all on the 24 hour ad channel. Men’s locker room looks worse than a high school with dozens of towels on the floor and protein powder over all the benches. I came from fitness 19 thinking it was going to be better but it was worse

Dope location. Everything you need, plus a friendly staff, clean facilities, and well maintained equipment. Can't ask for much else, wish I lived closer.

I usually go in the morning, which is nice since it is not crowded. No problem getting on the machines I want to use.

Crowded and everything is placed so close together hardly any room to walk around

Always full.... unless you go really early or really late. It would be better if the equipment was sett up a different way since theres always alot of people or maybe find a bigger location

Worst customer service ever. If their own staff can't explain the commitment right you'll end paying for things you never thought you had to pay for. A bunch of dirty scammers.

Such a scam. Run down SUPER SMALL facility with old, outdated equipment sqeezed all in one little area. Providing nothing in comparison to the other super sports. Don't waste your money here. LA fitness down the street is ten times better and costs the same.

The gym service here sucks my buddy signed up on a guest pass and they wouldn't let him work out period they stated because it's a brand new policy and that people have to come in at a certain time but that is nowhere posted on the website but then the guy proceeded to say if we're willing to pay he would let him in obviously this isn't the gym for me as soon as my contracts are up I'm going to cancel thanks but no thanks.

Don't have latest equipments. Small for super 24 hour fitness. Weak water pressure for shower. Eastvale super 24 is better by 10 times. This location needs improvements.