24 Hour Fitness in Moreno Valley offers a spacious and well-equipped facility, featuring various exercise equipment, a pool, a sauna, and steam rooms. The gym has friendly and helpful staff, which enhances the overall workout experience. The club also provides amenities like a kids' club, which is a great convenience for parents.
Despite the appealing features, numerous members have highlighted persistent issues. The gym is often overcrowded, and the ongoing complaints about broken equipment and cleanliness, particularly in the locker rooms and sauna, overshadow its positives. Additionally, the gym’s name is misleading as it does not stay open 24 hours, which has disappointed many members.
Pros:
- Spacious facility with diverse equipment.
- Friendly and helpful staff.
- Pool, sauna, and steam rooms available.
- Kids' club offers convenience for parents.
- Clean locker rooms and general cleanliness.
- Welcoming atmosphere with supportive members.
- Good location near various amenities.
- Free towel service.
- Well-maintained pool and other amenities.
- Excellent personal training services.
Cons:
- Not open 24 hours, which is misleading.
- Frequent complaints about broken and outdated equipment.
- Overcrowded at peak times.
Location / Contact
- Address: 12660 Day St, Moreno Valley, CA 92553, United States
- Phone:+1 951-571-8335
- Website:24hourfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 123 reviews.
The address is: 12660 Day St, Moreno Valley, CA 92553, United States .
The contact number is +1 951-571-8335
This service is listed under Gym .
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Steven Duckett
4 years ago
Good gym - gets the job done just dont understand how its a "super sport" no oly area, no sleds, ect. Hard to find to matching dumbbells because people dont know how to put their equipment back
Fiora Franco
4 years ago
Dirty and not worth the price of membership. Club manager doesn’t manage their people well: kids club is under staffed and cleaning staff is MIA.
John Swaggin
4 years ago
No more towels sauna is set super cold can’t even sweat unless there’s 20 people in there don’t fix the machines but the staff is really awesome not worth the price la fitness has way more to offer!!!
paul arsua
4 years ago
Moreno valley CA 24 hour fitness center has a very well kept up facility and I will be honest, not all there gyms a as nice, for example Fairfield CA was nasty. Not Moreno valley CA or Riverside CA. And the staff is amazing at all facilities.
Shay Travis
4 years ago
Tried to transfer from Bit Fit gym (closed) and 24hr was suppose to honor transferring membership....horrible experience! Went there twice because I walked out the first time due to rude staff and long wait. Shouldn't have went back! Don't bother wasting your time or your money go to somewhere that deserves your business!
Will I am
4 years ago
The locker room. Is always filthy. The weight is never organized. And ever since they stopped giving out towels this place completely lost me as a customer. Also, they always have a new wave of employees why I don't know...
Chuck Coughlin
4 years ago
The gym is very crowded. Locker rooms are a mess. The signup process and guest pass is a joke. The 3 days starts when you walk in the door. So if you wanted to try the gym out on the weekend, don't come on Monday. Very desperate for sales and are worse than dealing with a car salesman. Just will not take no, or I will think about it. VERY RUDE in that they don't listen to the customer. I can not reward a company whose sale tactics are subpar. I, therefore, am looking to join either LA Fitness(not as current, but a lot more considerate workers) or Planet Fitness(no opinion at this point) for my wife and I.
Aaron Lopez
4 years ago
I visit it on the afternoons and the locker room is always filthy . The price i pay does not satisfy the cleanliness. There's normally towels laying on the floor. I spend about two hrs every session and they are still laying on the floor. Also the floors are either poorly mopped or they only get taken care of once a day.
Darin Ball
4 years ago
Filthy, Dirty and trash everywhere. I regularly find the locker room very messy with dirty clothes and trash everywhere. Dirty floors. No toilet paper in the stalls. I have complained to managment (3 different ones by now) about the lack of paper in the stalls and nothing happens. Sent emails to corporate and still doesn't seem to do the trick. I left LA Fitness due to cleanliness and found this gym is far worse. Pool water is cold, temperature in the main gym is cold. FYI, this gym is far from a "Sport" gym. No racquetball courts or CrossFit area. Spin class volume is deafening, can be heard on main gym floor over my headphones. Can only imagine how loud it is inside the spin area. All in all, find another location or just quit 24 Hour Fitness intirely.
Faleula Slade
4 years ago
With so many bad reviews and experiences by its members... are the people running this place ever read this reviews and try and fix the problem. Messy mens bathroom towels on the floor, no soap in the dispensary, broken drying machines and the attitude by customer service is friendly and caring but that doesn't materialize on what's wrong with the facility....some of these problems have been down for a long time.