Planet Fitness, located in Towngate Shopping Center, Moreno Valley, CA, offers a 24-hour gym service all week. The gym is spacious, well-equipped, and convenient for late-night users. Customers appreciate the friendly staff and a variety of equipment. It's ideal for those looking for an affordable gym option with good amenities like hydromassage and tanning services. However, repeated concerns about cleanliness, equipment maintenance, and customer service might be a deterrent for some.
The membership costs are low, making it a budget-friendly option that provides a decent workout space for members. But, those who look for clean showers and well-stocked supplies might find it lacking. The gym's access control and member experience also need improvements to match expectations.
Pros:
- Open 24/7.
- Affordable membership prices.
- Friendly staff.
- Well-equipped gym.
- Spacious workout area.
- Hydromassage and tanning services.
- Convenient location.
- Good variety of machines.
- Great value for money.
- Helpful trainers.
Cons:
- Issues with cleanliness.
- Inconsistent customer service.
- Problems with equipment maintenance.
Location / Contact
- Address: 12625 Frederick St, Moreno Valley, CA 92553, United States
- Phone:+1 951-697-8445
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 123 reviews.
The address is: 12625 Frederick St, Moreno Valley, CA 92553, United States .
The contact number is +1 951-697-8445
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *

















Mahmoud Alshalaldeh
2 years ago
A great place to workout and an incredible value, staff is always pleasant (shout out to Chris). Most underrated gym in a 30 mile radius. Very big facility with good equipment quality and variety.
Melvin Roberts
2 years ago
This place has good prices and the equipment decent and kept clean.If you are able to work on your own then this is the place.There are tanning booths and massage beds. They have a trainee and they spent some time with me on the basics, they will help make u a plan for a workout but not sure of anything past that.Good value
Alex Flores
2 years ago
I've had been a member for over two years and so has my wife and daughter, we're cancelling our memberships immediately, we no longer feel like PF is a good place to work out due to several issues that have gone worse over the last 3 months it seems, first the bathrooms are filthy, there are homeless people taking over the lockers and dressing area, the disinfectant and paper towels are constantly out of stock not to mention all the people sitting on equipment watching Netflix on their phones, it was good while it lasted but we're taking our business elsewhere, reading all the bad reviews I see the owners and managers reply but by the looks of it it's just words, if you want to actually get a good workout in a clean facility don't join this one at least until issues are resolved.
Frank Chen
2 years ago
Definitely not as bad as the rumors made it out to be, staff are friendly, members are nice, even if you drop the weights or grunt a little there will be no lunk alarm. It very occasionally went off for a split second tho. They have cleaning stations across the gym, and they even have four smith machines for you to squat or bench, compared to another PF that has only three. Cheap membership of 10 dollars a month, only downside is they don't have barbell bench or squat rack, like all PF do
Diana Chacon
2 years ago
Equipment is in good shape but the cleaning supplies are always empty. The club is often staffed by only 1 person which of course means that there are other things to worry about BUT the rolls and spray are large enough that they should not run out mid shift. Even when there are multiple staff members they all joke and flirt with each other and barely acknowledge/greet members and the cleaning supplies are still lacking. Idk if this club needs policy changes or staff changes but something needs to happen because we are still in a pandemic and now with monkey pox being a concern in the county this is unacceptable.
MICHAEL Hayes
2 years ago
This is by far the nasty is planet fitness that I've ever been to. And this was taken at 9:00 a.m. in the morning.I am a black card member and I use my membership while I'm traveling the country doing Trucking.My intentions were to work out and take a shower.But I don't want to deal with this place at all I'm going to find another location.
Michael Silva
3 years ago
PF in MORENO VALLEY !Restrooms are ALWAYS DIRTY!!EVEN AFTER THERE CLEANED,because they are never cleaned Well.I will be posting photos in a couple of days while i gather more pics of the place.
Cassy's 1
3 years ago
Glad we're back in the gym. The equipment is spaced out for social distancing and I like it. The staff go around cleaning the machines, but I carry my own wipes. Glad to be back 🙂 …
Rochelle Jones
3 years ago
I love Planet Fitness. They are always so clean and the workers very friendly. I am so glad they are back open. I pray all the gyms can stay open.
Fabian Chavez
3 years ago
Won’t let you cancel your membership. I had to email customer service and ask to have my membership canceled because there’s no easier way to do it online, as it should be. And you can’t call your home gym because they’re all closed. Of course they gave me the runaround with an indirect answer saying I won’t be charged. I don’t care. I want to cancel and should be able to. Disgusting.