Planet Fitness, located in Towngate Shopping Center, Moreno Valley, CA, offers a 24-hour gym service all week. The gym is spacious, well-equipped, and convenient for late-night users. Customers appreciate the friendly staff and a variety of equipment. It's ideal for those looking for an affordable gym option with good amenities like hydromassage and tanning services. However, repeated concerns about cleanliness, equipment maintenance, and customer service might be a deterrent for some.
The membership costs are low, making it a budget-friendly option that provides a decent workout space for members. But, those who look for clean showers and well-stocked supplies might find it lacking. The gym's access control and member experience also need improvements to match expectations.
Pros:
- Open 24/7.
- Affordable membership prices.
- Friendly staff.
- Well-equipped gym.
- Spacious workout area.
- Hydromassage and tanning services.
- Convenient location.
- Good variety of machines.
- Great value for money.
- Helpful trainers.
Cons:
- Issues with cleanliness.
- Inconsistent customer service.
- Problems with equipment maintenance.
Location / Contact
- Address: 12625 Frederick St, Moreno Valley, CA 92553, United States
- Phone:+1 951-697-8445
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 123 reviews.
The address is: 12625 Frederick St, Moreno Valley, CA 92553, United States .
The contact number is +1 951-697-8445
This service is listed under Gym .
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Amber Mills
1 year ago
Nice big gym, never too crowded, good price. My favorite gym in town.
albert Cardona
1 year ago
At these place they fine all truck driver for parking it sucks we are the one that transport all their needs and it’s a shame that nobody appreciate it disappointed completely at these location
Harry Karna
1 year ago
It's a nice clean gym with all the machines in working order. Parking is easy to find and it's a nice shopping center.People are nice and friendlyAnd for the membership price you can't get anything better 👌👌👍👍
Teresa Rios
1 year ago
Justed joined and it been great so far treadmills are always available, and the machine to, so I am enjoying it in the mornings hours.
Xexify
1 year ago
THEY NEED SOME TRAINING ON CUSTOMER SERVICE
Charles Whitson
1 year ago
It was cool visit nothing fancy
JIZZ
1 year ago
So i got my keys STOLEN in this ghetto gym and the poor workers couldn’t even check the cameras because only the manager has access…..but the manager won’t come in so I HAD TO SLEEP IN MY FRIENDS CAR NEXT TO MINE ALL NIGHT SO IT DIDN'T GET ROBBED OR STOLEN. Thanks planet fitness’s management in moreno valley, YOU SUCK!!!!!!!!!!! CHANGE YOUR POLICIES!!!!!!!!!! BIG thank you to the employee named George, your customer service is amazing and you’re a great and kind person. (that one star is for you george!!) I appreciate him trying his best to help me. I will NEVER come back here again!
Patrick Alvarez
1 year ago
Just opened my black card here today. Honestly this place is trash. Sketchy people walking around who didn’t appear to be members. I’m glad this isn’t gonna be my usual spot. Also the staff seems uncaring and oblivious to anyone who isn’t supposed to be in here. Looking at the other reviews, yea this place is no good. And whatever or whoever is replying to all of these reviews is equally as incompetent and uncaring as the staff here. Fix the showers and watch the front entrance. Anyone can just walk right in and help themselves smh
Lindah
2 years ago
New and better equipment. Not too crowded in morning.
David Lenard
2 years ago
Not much of free weights. No sauna, no steam room, no pool 🏊♂️ …