single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Planet Fitness, located in Towngate Shopping Center, Moreno Valley, CA, offers a 24-hour gym service all week. The gym is spacious, well-equipped, and convenient for late-night users. Customers appreciate the friendly staff and a variety of equipment. It's ideal for those looking for an affordable gym option with good amenities like hydromassage and tanning services. However, repeated concerns about cleanliness, equipment maintenance, and customer service might be a deterrent for some.

The membership costs are low, making it a budget-friendly option that provides a decent workout space for members. But, those who look for clean showers and well-stocked supplies might find it lacking. The gym's access control and member experience also need improvements to match expectations.

Pros:

  • Open 24/7.
  • Affordable membership prices.
  • Friendly staff.
  • Well-equipped gym.
  • Spacious workout area.
  • Hydromassage and tanning services.
  • Convenient location.
  • Good variety of machines.
  • Great value for money.
  • Helpful trainers.

Cons:

  • Issues with cleanliness.
  • Inconsistent customer service.
  • Problems with equipment maintenance.

Location / Contact

Rating Stats

4.3

out of 5.0

38 reviews
5.0
13 reviews
4.0
50 reviews
3.0
12 reviews
2.0
10 reviews
1.0

Reviews (123)

author-img

Their are no trash cans in the Tanning rooms. The hyderabed was not working correctly it was showing parts of the body on the LED screen that was not even corresponding with the area it was supposed to be supporting! Most of the body tans were not in Stock! Staff was very polite and Nice.

author-img

Jackie the manager told me over the phone that my account was terminated but when I went in person my account was still opened when I had already went and closed it almost three years ago when I moved out of Moreno Valley!!! Today an associate helped me close it out and was able to finish that off for me. Before I left I asked Jackie for her bosses info she first stated they don’t have one then she stated I can only give you an email. Besides her being a horrible manager at customer service the gym itself is perfect and the other associates were always helpful and professional.

author-img

I just went for tanning and what impressed me the most about their tanning beds, is that you get an option of, laying down or standing up! If I didn't have a membership to a different tanning salon, I would most definitely go here. And they even have massage rooms, all round, a really great place!

author-img

After opening and closing over the pandemic, it Feels good to finally be back in this gym, and the wait was well-worth it. This location made one dope comeback by probably being the only location to be open 24/7, so I can finally go back into my regular night routine.Other than that, there’s this strong sewer smell in the men’s locker room y’all should try to get rid of please.

author-img

***UPDATE*** The showers water temperature have been fixed.I would give 5 stars but the showers water temp is not constant. Sometimes you can get hot water others time it is cold. Everything else at this facility is great.

author-img

I've been to about 6 different southern Cali locations but this one didn't measure up. First, the shower water never got hot. No hot water at 1000 on a Monday? Why? Anywho. Then after my cold shower, the dressing stall wouldn't lock. Come on guys. You need to do better. Your gym is much too busy not to operate under Gold Star status. Disappointed

author-img

Hadn't been here since the pandemic started and even moved to new area so coming back here was to terminate my membership. Never had any complaints. The employees are always helpful and sanitation was well kept majority of the time aside from a few members who didn't care to wipe their own sweat off machines.

author-img

Average gym with mostly machines including 4 smith machines and limited free weights(dumbbells up to 75 lbs). Cheap and open 24 hours.. good wifi..staff keeps it clean. Will probably need another gym membership if you're super into bodybuilding and do heavy compounds. Very peaceful late at night. Overall not to shabby.

author-img

From my 1st visit to Planet Fitness I was greeted and helped right away. Notice how clean everything was especially for a gym. Every time I go in I’m greeted welcome or hello and have a nice day by the staff. The pricing great for all that you get for the Black card membership I love that I can take a guest with me each time I go to workout. The staff has been wonderful in helping me and answering any questions that I have.

author-img

Friendly and helpful staff. I love how the gym is always clean and how they keep the disinfectant spray filled up and the paper towel dispensers full.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 123 reviews.

The address is: 12625 Frederick St, Moreno Valley, CA 92553, United States .

The contact number is +1 951-697-8445

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos