Pivotal Fitness - Park West

Very disappointed in the new management. Went in on Monday to cancel my membership, was told can't do it right now and asked to come back later-strike one. Was told by manager to email him and he would get back to me. Two days later and no response-strike two. Six days later, I get another monthly charge on my credit card that I now have to dispute-strike 3. Pivotal Fitness better get a handle on the transition process. Perhaps I could have considered staying on to see what positive changes new ownership made. Now, not a chance.

Great staff. Friendly efficient and service oriented front desk Personal trainers offer a great variety of options to meet your goals. Management is involved, keeps it humming along. New AC , designs for updating. Great place to workout. Natalia does a great job during this time period , keeping things open, positive and running smoothly

Pivotal Fitness in Park West is a great gym. It's conveniently located, has ample parking, well ventilated cathedral ceilings, a running track, a massive group-exercise class room, a quiet yoga studio and a private cycling room with booming music. The staff is friendly and always available for assistance or a cordial chat. My personal trainer Addison is incredibly poised, professional, always punctual and most importantly well versed on human anatomy. I have seen a stark improvement in my muscle definition, strength and energy levels since I have been training with Addison. She's an absolute delight. My favorite part of my day is going to the gym. The only thing that could enhance my experience at this gym would be the ability to go more often!

The front staff are very friendly. Everyone follows the CDC guidelines including wearing masks, taking everyone's temperature on entry and strict disinfecting of all equipment. The facility maintains social distancing well. The personal training and equipment are also a tremendous asset . The overall plan for the redesign of the facility is awesome . This is such a great place to workout and continues to improve under it's new ownership.

My husband and I have belonged to this gym for 4 years and throughout the years we have been promised renovations and upgrades which have never occurred. We are so disappointed with the corporate management. For the past week the A/C unit has been down and you can’t stand the heat to even consider working out. The A/C has continually been a problem which in South Carolina makes it an unbearable problem. I feel as though all they do is a cheap (bandaid) kind of fix. They make promises to fix it and here we are once again. While they are building new gyms (Daniel Island) this gym is like the ugly step sister.

Love working out here. My daughter loves going to the kids club and my wife loves working out with Charity. Only reason I don’t give it 5 stars is for the equipment. There is a serious need for some upgrades and new pieces. Would love to see a GHD workout bench. All in all it’s a great gym and most of the staff is friendly.

This is an awesome O2! They have a full track. I believe 5 laps is a mile. There are plenty of machines and areas to use. The only issue with this gym personally is that this gym is HOT! Some people really enjoy this, but it was warmer than I am used to. I will definitely go back. Nice staff and clean equipment!

Necessary evil as it’s very close to home. Parking is horrible on Saturdays, the men’s room is disgusting, equipment continues to be broken and torn equipment. No AC for a month was just negligible and membership fees should have been refunded. Mold all over the ceiling upstairs. Staff turn over is a joke. And paying 50 bucks a month is crazy. Praying Golds will buy them out and make it a decent gym.

Plenty of space at O2 Fitness and enough equipment that there is no waiting for what you want to work on. There is a running track, several separate training areas for classes and a cycle room. Personal trainers are very helpful. I have been a member for over 3 years. The price is very fair. The equipment is always working and if a piece does go down, it is repaired quickly.

Great staff. Transferred from another location about a month ago and couldn't be happier. Much cleaner and better layout! Equipment is nicely spread throughout the facility so you don't feel cramped while working out. Haven't seen any broken equipment so far. There are also a great variety of classes offered.