Planet Fitness

Kept clean. Staff is very friendly and make sure that you dont feel any pressure being there. Gyms can be intimidating, but they ensure you feel at home and in your own element. Hydromassage chairs are a God-send after a workout!!

Large facility with a wide variety of equipment. The price is right and the staff does an amazing job of keeping the facility clean. Especially during this whole Covid mess. You don't get the annoying gym culture you would at Gold's gym. The narcissistic juicers who are rude, loud and disrespectful to other who don't look the way they think they do.

Customer service is the worst. The club doesn’t take time to communicate effectively with their members. Simply put, their staff is completely disengaged with their members. Seems that people do not matter to this company, that has been clearly demonstrated to myself and others who warned me against joining this club. Lesson learned.Never experienced this with LA Fitness or Lifetime Fitness in all the years that I have been a member with them. Looking forward to returning back to them once we complete our building here in Tennessee. Will definitely follow up with corporate to express my frustrations of their incompetence.

Planet Fitness is an amazing gym!! My location is awesome because they give 10 min for the massage amenities with Black Card Membership. I found when traveling that all locations do not do that. The Black Card amenities are a huge reason why I go. It motivates me to work out and look forward to the hydro massage right after. I also love the 30 min express workout.

Most of it was clean, but the showers were not. The first shower didn’t get hot so I had to switch to another. Both shower drains were slow. Both shower curtains were missing most of the rings. The one I ended up using only had TWO shower curtain rings, but at least it was warm.The manager should walk across the street to Walmart or wherever and grab some shower curtain rings and Drano.Covid note: Overheard an unmasked staff member say they were unvaccinated. Ironically, they were in charge of keeping the gym clean and safe from covid.

Everything you need is here. It's a great location. Only downside is the size of the gym wish it was a little bigger or reoriented. There are way to many treadmills and cardio stuff.When it gets packed there is like 10 people trying to use 2 sets of dumbbells in a limited area.

I saw the same paper towel remain on the ground in the dressing room for an actual month. Almost every employee I've encountered at this location is dismissive and nonchalant. I don't expect overwhelming welcomes by any sense, but I feel like almost all interaction I've had with staff has been unpleasant. My girlfriend and I now drive 20 minutes from our job and home to attend the Church St. location. We love planet fitness. Unfortunately basic customer service is a preference of ours.

Good parking.... finally got better tanning beds...new level 4... Locker rooms are excellent... with hot high pressure water in showers, a digital scale and full length mirrors in all of the changing stalls. And the gym is fully equipped. Always clean too. NICE JOB 😀 …

It is a very good looking gym. Very clean. Nice locker room. My issue is with their plans and with their billing system. I understand the $10 plan is for one gym, gives you free WiFi and free fitness trainings I think there needs to be an option to pay for certain perks of the black card like the hydromassage and massage chairs. Additionally, I don’t like that they mandate you to pay monthly. There is no option to do advanced payments or even to pay in full for six months or a year or anything like that. Lastly, I don’t like that you are required to give your card number, account number and routing number as well. I understand they think it is for peace of mind so you don’t have to worry about remembering to pay a bill but some people don’t pay their bills from checking/savings accounts. Some people use credit cards (typically for points because who doesn’t love points lol). So, sadly Planet Fitness is not a good fit for me.

Started new routine that coincides with physical therapy regiment. Met the trainer Staci who counseled me and then show me the equipment machine that I needed to use and how each one works. Number of repetitions that I needed on each station and time on recumbent machine. Then let me go through the necessary reps at each station.Found it very pleasant atmosphere and easy to set up to accomplish my particular exercises routines. Thanks to Staci and the staff on duty for making it so easy.