Planet Fitness

I wish I could rate it higher but we have been asking for "real" decline benches for over 2 years and we still have none. We have to stack weights up and put a bench on them to get a decline. ..I understand that most if not all the other PF in the middle Tn area has them.Also, during the times that I come, the paper towel dispensers are always out of towels, even in the locker room.On the positive side, the staff is great.

It is imperative that if you’re going to have a policy that you actually enforce it and not pick and choose when to enforce policies. I came to this gym to tan and was told I was going to be charged for the stickers that are normally free at every other single location including the ones in Maryland by headquarters and informed the manager Diana Melendez that I had no form of payment since I was on lunch break and did not expect to pay since I hadn’t before ever in the last seven years I’m coming to planet fitness I was in turn treated terrible and she did not care about me canceling My membership or being upset. She has no sense of customer service nor management skills. But as previously stated in the statement, if you’re going to have a policy please put up a sign if you’re going to change it and if that has been the policy the entire time make sure that people are enforcing it so for seven years you are expecting something different.

I have worked out at Planet Fitness for over 3 years! The variety of equipment is wonderful and the place is always so clean! I feel like the staff has progressively gotten less and less friendly over the years but I still loved going to workout here! Definitely recommend.

I usually love Planet Fitness. Today, I came with a friend who was bringing her 14 year old nephew as her guest. It was first thing in the morning - SUPER early. They wouldn’t let him work out “due to liability” without a photo ID. He’s 14. He doesn’t have a drivers license, so they recommended his BIRTH CERTIFICATE!!! Who carries that around?! The guy at the desk pointed at the wall where the policy is written. That’s great, but it feels like you just have that there so you can point it out when people don’t follow the rule that you never verbally told them previously. It’s great that you put it in writing, but you can’t expect people to read your signs. I would recommend telling Black Card Members VERBALLY when they sign up that any guests have to have a photo ID because that’s not the policy at other gyms. It’s not an unspoken understood rule. For a 14 year old to wake up at 5AM to workout and then get stuck sitting, wasting time is just really sad.

Simple everyday fitness! No hassle and friendly staff - Thank YouJanuary 28, 2020 - Thanks Cameron! for helping me get set back up again with my membership.You were kind and quick about all of the details. The gym environment has always been clean and convenient. I have never felt uncomfortable during my visits there at Old Fort. Great workout atmosphere!

Planet Fitness is an excellent place to work out and meet other people who are like minded. Until recently, I worked out at the facility six days per week. I reduced it to five because my workout is working! The facility introduces new equipment frequently and I really enjoy working out in community as opposed to privately in my own home. The people working at the facility are nice also. The reason why I selected four stars instead of five is because of the lack of cleanliness at the facility. When I first joined two years ago the facility was always clean. Over the last six months I have noticed that it is simply not as maintained as well. I go in five days a week at the same time from 4:00 am to 5:30 am and I see dust bunnies in the same places from day to day. This is disturbing because this is a community facility and possibly hundreds of people use it on a daily basis. Again, great facility, great people, the facility just needs to be better maintained and cleaned. I am sure that the visionary for the Planet Fitness concept had a clean facility in mind. Please resolve this!

I am highly satisfied with this place. I recently started working out and tanning and they keep new bulbs in the beds and they are very nice beds. Just the price monthly is worth the tanning beds as they are the same in a salon that would cost double for black card, I worked at a salon so I’m familiar with it. The equipment is nice they have a very wide range of everything and many of each. The hydro massage is life. This place is very motivating and I’m extremely happy i joined. I don’t think I could live without it. A stress reliever for sure. I’ve read many reviews about sweat , but as someone who works out I have no issue cleaning before and after. If you’re going to share a gym with people, it’s almost impossible to keep everything clean 24/7. As a customer, I think it’s part of our job as well. The paper towels and spray bottles are always stocked and full. No excuse not to.

Anyone that enjoys friendly people and a pleasant atmosphere should join planet fitness. The tanning bed are clean and we'll maintained. Hydromassage is worth the extra cost all by itself. Love, love, love their gym.

I go at least three times per week. Always a clean facility, and the staff is usually friendly and helpful. Would rate higher if members could pay for and use "Black Card" perks without signing a contract.

Have been a gym member at other gyms for years.But I have recently joined planet fitness and I am very pleased . You may hear people complain about minor details but come on .It’s always clean ,staff is great . At least here in Rutherford Co. TN.I work for the fire department here in Murfreesboro and they are nothing but good to us .I would definitely recommend them .Love itThanks guys