Equinox Chestnut Hill

Was great now okay. First the people staff/trainers/members are great. Can definitely make some friends and the staff and nice and try to help. Classes are great - definitely recommended Precision Run. If a machine is taken people are usually really happy to let you get a set in when they rest. However cleanliness has gone down a bit. When I started end of April it was great and the locker rooms and showers were spotless, as one would expect for this level of club. Over the past couple of months the showers have green and reddish slime or something and the sink and stall area is not as clean. The store is closed almost every time I visit. I guess it’s only open 8-2 (staffing issues I assume). And there’s no fresh juice bar - just an open fridge and snack area. So some of the amenities that I expected with Equinox are either not here but still show that they were or are not up to standard - even for a regular club/gym. The floor of the club and locker areas however have kept up being really clean which is nice. Also if I’m to be the pickest person in the world the stair accent lighting is cool white while the rest of the club is neutral/near warm lighting. Also more black out shades and color LEDs in the PR room would be awesome.

Worst experience I had with booking a spa appointment. Their staff from the first attempt made mistake in booking a session with a recommended professional, then I patiently worked with the then general manager to fix the appointment. Little that I know, a chain of bookings happened without my knowledge and I turned into a ghost in their system, like I’m purposefully booking and not showing up. Not only Equinox leadership did not honor trail of mistakes they made, they are blaming me for missing multiple appointments for a single complementary session!! and they are making me pay for that complementary session.They treat me as I’m purposefully lying over $100 when I’m paying $600 every month for three memberships!!! What a leadership…

Hi Iain, thank you for taking a moment to give us 5 stars!

Good environment. Has almost all necessary equipment and machines. The sauna is pretty good. Lacks an isolateral shoulder press.

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I've been a member of Equinox for about 5 years now, and I've loved it from the start. The comprehensive package they offer is really what sets them apart from other gyms.First of all, the facilities are top-notch. The equipment is state-of-the-art, and the clubs are always clean and well-maintained. There's something for everyone, whether you're into cardio, strength training, or group classes.In addition to the great facilities, Equinox also offers a wide range of amenities. There's a spa, pool, and even a juice bar. You can also get personal training or nutrition coaching if you want.

$50 for a one day trial pass. I know it's a nice gym but are you kidding??

Best Equinox location in Boston. Staff has great energy!!

I like this spot - It's what you can expect of an Equinox, expect there is not a store at this location. Work out, hang out in the lounge, snacks / drinks can be bought off an iPad.