Crunch Fitness - Roslindale

Wanted to shout out an employee named Wolf. I was having trouble accessing my barcode as I’m visiting temporarily and he took time to help me. I’m looking forward to re-joining Crunch and going into a warm and friendly atmosphere.

I have been a member at Crunch since April,2022. The environment of the gym is fun and support your motivation. My issue with this gym is how things are handled when it comes to cancelling memberships. Perimeter failed to process my cancelation request and charging me additional fees on top. Finally, I have driven 45 minutes in person after 12 hour work all exhausted, to talk to them and explained the reason why I want to cancel due to long commute and confirmed the cancellation. They offer to freeze my account, I declined the offer and he told me he can not cancel my membership. This is predatory behavior of your franchise. I have not use your service over 9 months. And still, to this day I keep charging me for Personal Training and membership at Crunch that I can't even use. I want my account terminated IMMEDIATELY, all fees retracted upon the receipt of this complaint.

Clean, functional equipment. Michael is very helpful.

Workers play their own music so loud it goes through noise canceling headphones so you are forced to work out to whatever they are playing. I dont care what type of music is played but the volume, especially under the speakers, is unreasonable loud all the time

The only problem is everybody is hogging all the machines so it's hard to get a good workout.

Update July 19th: The water fountain still has not been addressed. So the only way to get water is through the hand washing sinks in the bathrooms or they charge you for water. Also, they are now putting out toilet paper instead of paper towels for cleaning. Which are not effective because toilet paper shreds. The people at the front do not clean the place nor walk around putting away equipment like the other Crunch gyms do. I've been to the one in Braintree, NY, and FL and all have staff that walks around and show they care about the place. Finally, I did email management a few weeks ago with no response as of yet as to how they will address the issues.Previous Post:The place has excellent equipment and the renovations make it look good. However, the place is constant messy. People never put weights away, leave paper towels all over the place, cardio machines haven’t been cleaned in weeks- still sweat stains all over them from months ago, paper towel machines are not always filled, and one water fountain does not work while the other barely dribbles. I love crunch and this is the closest one but the cleanliness is a HUGE problem.

It has good trainers and exercise equipment.

They be stilling people's money do not go to this gym. Also do not do a trainer there, first they didn't explain everything right they just want your money, for 4 months and when u cancel it they keep charging for no reason and when u call them to ask why is that happening they never know why or start lying about that a payment didn't go through just lies so they can take your money.

This place is disgusting, no janitors to clean the bathrooms, common areas, trash everywhere, toilets constantly clogged. The only good thing about this place is the rennovations and classes. But wait theres no Air Conditioning in the the rooms so it gets super hot so beware….they dont even play music anymore in the common area too. If I didnt get a year membership i would have quit and went to planet fitness because they are constantly cleaning and putting weights back in their place. The workers and management is lazy and no one cares about the sanitary conditions. Do not come here its not worth it!

Been going to this gym for about a year now. Lots of renovations have been done and it's better than it sure to be. Friendly staff, more equipments, and lots of space.