Planet Fitness

Manager just overwhelming person. She is not a person who can be good manager. Prices are very low but u can always sign up with better club.

The management here is a joke! I just witnessed the manager hang up on a customer. If an underinformed staff member misleads you, which is THEIR problem, not yours, you will not receive the support and consideration you deserve. It's the most miserable excuse for customer service I've seen to date.

Well kept with ample equipments spread over a large area! During my several visits, I didn't notice this branch to be crowded with members, even on peak days/times.

2nd time at planet fitness in Waltham and I absolutely love it. Its probably one of the best PF ive been to. Very spacious clean and well maintained.

It’s been several times, the lady asked everyone to leave 15 minutes earlier than it’s claimed closing time so that she can finish her cleaning work and leave early. Maybe she’s the manager? If you close 15 minutes early you should say on the website that you close at 7:45 pm instead of 8:00 pm! And her attitude was really bad. Not going to come to this location again.

Very neat, lots of equipments and helpful staff makes it a best place to go. Has a lot of parking space too. They do occasionally order pizzas which you can take home. Recently they added new equipments. You always will have equipments free even though it gets crowded

AWFUL MANAGEMENT! The manager needs to revisit their customer service training. They are inconsistent in their policies and there is misinformation among the staff. That should not be your customer's issue. Whenever management changed here, it was for the worse. It seems this isn't the first review of this kind regarding their manager so, please be informed before you spend your money at this location. There are plenty of other PF locations in the Boston area. I hate to post negatively, but the approach here is negative all around.

A little hard to find back in the boonies, but the gym itself was pretty solid. Weird layout like a lot of PFs, and the weight area had a bit of a draft, but they've got a water jet massage bed and the staff was polite and helpful. Not overcrowded like some PFs I've visited. Overall a good PF location.

It is a pleasure to work out there, they replaced the old equipment with a new one,in Waltham!!A great place!!!

I am absolutely disgusted with this organization. I tried to call and cancel my partners membership. She is on hospice and will pass away in the next few days or weeks. I was told she had to come in to the gym to cancel....that’s a joke. I said, she’s on hospice.They said she could write a letter. I told them she was heavily medicated and that was not an option.I asked them to please just cancel her over the phone and they refused. They told me I could bring in an obituary after she died and they would cancel her. As if I didn’t have enough to worry about, now they expect me to print out an obituary and go into a gym to cancel my dead partners gym membership?Planet fitness should be ASHAMED.