Planet Fitness in Waltham, MA offers an affordable gym experience with a convenient location at 108 Clematis Ave. The facility is known for its spacious environment and a wide range of cardio and weight machines. Staff members are generally friendly and helpful, and the gym is kept clean. The crowd meter feature on the app helps users avoid peak times, enhancing the overall gym experience.
However, there are some complaints about broken equipment and limited amenities. The gym has a strict cancellation policy, and many users find it inconvenient. Additionally, the limited operational hours on weekends might not suit everyone, especially those looking for late-night workouts.
Pros:
- Affordable membership fees
- Wide range of equipment
- Friendly and helpful staff
- Clean facilities
- Convenient location with ample parking
- Spacious gym layout
- Crowd meter feature on app
- Free trainers available
- Well-maintained machines
- Good atmosphere
Cons:
- Strict cancellation policy
- Broken equipment reported
- Limited weekend hours
Location / Contact
- Address: 108 Clematis Ave, Waltham, MA 02453, United States
- Phone:+1 781-891-6002
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 110 reviews.
The address is: 108 Clematis Ave, Waltham, MA 02453, United States .
The contact number is +1 781-891-6002
This service is listed under Gym .
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Rakesh Bhol
1 year ago
For the equipment it has, nearly all are active and it is very spacious
Dayan Siri
1 year ago
Nice clean place. Good space upstairs for stretching and yoga. Went back few times and every visit was good.
Dan LiBoissonnault
1 year ago
Walked in and walked back out. The carpeting smells so bad it’s hard to breath. Gross locker room
Daniel Senatus
1 year ago
The staff is just rude and will rush you off a machine. Possibly could be the color of my skin who knows.
Sophia Green
1 year ago
Adriana stole my headphones, I reported to stuff, I was also given a number meant to be has but it was a random person’s number. She was seen with them and no one stopped or did anything about that. She’s literally still a member and taking people’s things.
Emma S.
1 year ago
Need to turn on the AC! Pretty sure their weight room isn’t hooked up to the system—it’s 10+ degrees warmer than the rest of the gym.
Romas Tuminauskas
1 year ago
They close at 7 pm on weekends. What a joke.. stop charging me the full amount of my monthly payment if you can’t keep it open 24 hours. When I signed the agreement you promised to provide 24/7 access to your facility
pablo molina
1 year ago
Big place, not very crowded
Viktoriia Hoianiuk
1 year ago
The worst customer service ever! Not a good management at all! Don’t recommend! It was great before but not anymore! I’m so disappointed! Very disrespectful
celal gokdag
1 year ago
Absolutely BAD customer service. I wish I could give 0 star for the review...They have no clue how to handle a customers concern. Need to train your staff. Now you are losing a loyal customer more than 5 years