Blue Moon Fitness - Omaha North

Great place to work out they got great equipment people are cool to talk with very friendly atmosphere it's no intimidation going on they do a great job of keeping the place very very clean

I like this location because it is not too many people for me and I have spent time relaxing.

On Aug 1st I went in person and canceled my membership. Then today Aug 5th I went to check my bank account and they still charged me as if if still a member there. Like I was warned that this is would happen to me, but I was hoping it was not true. I have the email saved and screenshot of the document saying I HAVE fulfilled my 12 month contract! So I don’t understand why I am still getting charged.

Horrible gym and awful management. They will go out of their way to make canceling your membership as difficult as possible. I highly recommend joining elsewhere and avoiding this scam.Response to Joel: I joined at the Central location and had all club access. Thanks for providing the literature. My point is Blue Moon specifically goes out of its way to make the cancellation process as difficult as possible. When signing up I verbally asked the employee what the cancellation process is and they assured me it was very simple and immediate. It would be good business to be clear when signing people up. Might help with these bad reviews and you wouldn’t have to try to justify anything.Hope this helps somehow. If you want more clarity feel free to pull my number from the system and give me a call.

Blue moon member for almost 7 years....love this gym and the staff!

Great place always so friendly. But please keep the paper towels in woman's exercise area filled.

It's a shame i have to leave something like this, but when i had came in looking for a day pass i was told to get a week membership and cancel it before the week end and come in to cancel and do so for the cheapest option. So i did, then a month later, I learn I've been charged several times for a more expensive membership when i was told it was a weekly one that i had already canceled, so i went in and the employee who signed me up either misread or told me wrong to get more commission. i dont know. But the fact that the assistant manager (who was very kind) didn't have access and couldn't help should be a wake-up call to administration to re-look on how complex they make their contracts. I was told one thing and had to go in 3 separate times and not get refunded after i had gone to initially cancel it. Maybe some restructuring needs to happen there, but that's just so much for trying to go in on ONE day. EDIT: Got called by the manager and went in a FOURTH time. It was a nice meeting, but even HE can't issue a refund. I got offered some free membership, but my business was already elsewhere, i was looking for a simple refund. So this review will stay here until that happens. Just being transparent, again, nice manager and assistant manager. They just dont seem to have access to much.

Enjoyed the tour of the club. They have a special Women's area of the club. New equipment in it too. And new equipment in some of the regular areas too. They also offer classes and have massage beds for unwindng as well as personal trainers.

Would give 5☆ but I am FED UP with the marketing phone calls. 😮‍💨 …

These guys are the worst. Try ripping you off even when you clearly tried to cancel membership multiple times. Incompetent and shady business practices. Awful. Just plain awful. Literally the worst.