Blue Moon Fitness - Omaha North is a well-equipped gym offering affordable memberships, personal training, and a variety of fitness classes. The facility includes a women's only area and stretching area, and provides locker rooms and water fountains. The gym maintains a clean and friendly environment with helpful staff, making it suitable for both occasional users and daily fitness enthusiasts.
Despite these positives, there have been numerous complaints regarding the complex and difficult membership cancellation process. Potential members should carefully review the membership contracts and ask questions to ensure transparency. Overall, Blue Moon Fitness provides good value for its price and a welcoming atmosphere.
Pros:
- Affordable memberships as low as $10
- Friendly and helpful staff
- Clean and well-maintained facility
- Wide variety of equipment
- Women's only fitness area
- Stretching area available
- Personal training and fitness classes offered
- Locker rooms and water fountains provided
- Open every day with accommodating hours
- Positive and welcoming atmosphere
Cons:
- Complex cancellation process
- Difficulties reported with refunds
- Marketing phone calls can be bothersome
Location / Contact
- Address: 10930 Emmet St Ste B, Omaha, NE 68164, United States
- Phone:+1 402-496-8900
- Website:bluemoonfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 10930 Emmet St Ste B, Omaha, NE 68164, United States .
The contact number is +1 402-496-8900
This service is listed under Gym .
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dennis Montgomery
11 months ago
Great place to work out they got great equipment people are cool to talk with very friendly atmosphere it's no intimidation going on they do a great job of keeping the place very very clean
Karen Happiness
11 months ago
I like this location because it is not too many people for me and I have spent time relaxing.
Kaitlin Ridder
11 months ago
On Aug 1st I went in person and canceled my membership. Then today Aug 5th I went to check my bank account and they still charged me as if if still a member there. Like I was warned that this is would happen to me, but I was hoping it was not true. I have the email saved and screenshot of the document saying I HAVE fulfilled my 12 month contract! So I don’t understand why I am still getting charged.
Joshua Merrill
11 months ago
Horrible gym and awful management. They will go out of their way to make canceling your membership as difficult as possible. I highly recommend joining elsewhere and avoiding this scam.Response to Joel: I joined at the Central location and had all club access. Thanks for providing the literature. My point is Blue Moon specifically goes out of its way to make the cancellation process as difficult as possible. When signing up I verbally asked the employee what the cancellation process is and they assured me it was very simple and immediate. It would be good business to be clear when signing people up. Might help with these bad reviews and you wouldn’t have to try to justify anything.Hope this helps somehow. If you want more clarity feel free to pull my number from the system and give me a call.
Joey Schelz
11 months ago
Blue moon member for almost 7 years....love this gym and the staff!
Linda White Castner
11 months ago
Great place always so friendly. But please keep the paper towels in woman's exercise area filled.
Liam Murray
1 year ago
It's a shame i have to leave something like this, but when i had came in looking for a day pass i was told to get a week membership and cancel it before the week end and come in to cancel and do so for the cheapest option. So i did, then a month later, I learn I've been charged several times for a more expensive membership when i was told it was a weekly one that i had already canceled, so i went in and the employee who signed me up either misread or told me wrong to get more commission. i dont know. But the fact that the assistant manager (who was very kind) didn't have access and couldn't help should be a wake-up call to administration to re-look on how complex they make their contracts. I was told one thing and had to go in 3 separate times and not get refunded after i had gone to initially cancel it. Maybe some restructuring needs to happen there, but that's just so much for trying to go in on ONE day. EDIT: Got called by the manager and went in a FOURTH time. It was a nice meeting, but even HE can't issue a refund. I got offered some free membership, but my business was already elsewhere, i was looking for a simple refund. So this review will stay here until that happens. Just being transparent, again, nice manager and assistant manager. They just dont seem to have access to much.
Maria-Catharina Mura
1 year ago
Enjoyed the tour of the club. They have a special Women's area of the club. New equipment in it too. And new equipment in some of the regular areas too. They also offer classes and have massage beds for unwindng as well as personal trainers.
Aura
1 year ago
Would give 5☆ but I am FED UP with the marketing phone calls. 😮💨 …
Angela Whitney
1 year ago
These guys are the worst. Try ripping you off even when you clearly tried to cancel membership multiple times. Incompetent and shady business practices. Awful. Just plain awful. Literally the worst.