Planet Fitness located at 2446 S Vineyard Ave, Ontario, CA offers 24-hour access, making it an excellent option for those with unpredictable schedules. Members praise the variety and upgrade of gym equipment, including row machines, cycle bikes, treadmills, and arc trainers. The gym is generally clean, with staff frequently sanitizing and refilling sanitizing supplies. However, there are consistent complaints about broken equipment, lack of staff attentiveness, and cleanliness of facilities, which affect the overall experience. Planet Fitness can be a solid choice if convenience and equipment variety are your top priorities, but service consistency might vary.
Pros:
- Open 24 hours.
- Variety of upgraded equipment.
- Frequent clean-ups and availability of sanitizing materials.
- Spacious gym.
- Affordable membership options.
- Friendly and considerate patrons.
- Accessible location.
- Good for late-night workouts.
- Hydro massage tables are well-liked.
Cons:
- Unattentive staff.
- Broken machines with prolonged repair times.
- Cleanliness issues in restrooms and showers.
Location / Contact
- Address: 2446 S Vineyard Ave, Ontario, CA 91761, United States
- Phone:+1 909-947-0020
- Website:planetfitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 20 reviews.
The address is: 2446 S Vineyard Ave, Ontario, CA 91761, United States .
The contact number is +1 909-947-0020
This service is listed under Gym .
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Miguel Vital
1 year ago
Open 24 hours which is nice. There are a few machines that are always broken tho. Also later at night no refills spray bottles.
TonyPR 7912
1 year ago
I'm being going for months to this gym. The problem with this gym they don't keep up equipment maintenance. They still have couple equipment haven't being repair for couple months and seeing they don't care about it.
Robert M
1 year ago
People complaining about staff not greeting them are worried about the wrong reasons. I'm not there to talk to staff and ask them how the weather is, I'm there to workout. BUT I can't do it when cable machines are broken for months, leg extension/curl machine doesn't have the padding for your shins/calves, snap hooks on cables are nowhere to be seen, and I feel like cable attachments are missing!There's also minor issues but it doesn't stop me from getting a good lift. Upholstery on most machines are ripped, sanitizing bottles are empty, and the flooring is all messed up near the cable machines! Y'all need to be careful cause if a Karen or Ken sees that, she's "tripping" on it for sure and y'all about to get sued.This gym is so convenient for me as it is a mile away from my house but I'm honestly considering other gyms now cause of all the major issues.
H P (Duke66)
1 year ago
Staff is so rude. I ask for paper to clean equipment and she denied. because paper is lock in a room that's bad management
Desert Rat
1 year ago
Unfortunately, no hot water and toilets clogged and no toilet paper. Nice place will come again. Lol
Robert Garcia
1 year ago
I have the opportunity to visit many PF's. This one has fallen way down lately. Dim lighting, trash on the floor, no one at the front desk. I can go on and on. If you have the ability, drive a little further and visit a different PF. The best I've been to is in Temple city. The worst, Huntington Park on Florence. But this one, is not much better than HP.
Donald Mumper
1 year ago
The staff just sit there on their phones and don’t clean often whatsoever. At one point, there was no disinfecting spray for the equipment for whatever reason, I think the staff must’ve forgotten to put it out, because after 2 hours they finally put it out. They don’t greet you. They don’t say “see ya”. Not a word. You could walk in without scanning in and they would not care whatsoever. Hell, they wouldn’t even notice. Truly disheartening that they’re hiring staff that truly don’t care to even DO THEIR JOB. It’s ridiculous. I’ve seen over several people just not scan in most days, and I go 5 days a week. Tell your staff to either do their jobs and get off their phones, or leave, because they obviously are only there to collect a paycheck and give the bare minimum effort required.
Marie D
1 year ago
The gym portion is fine but their tanning beds are garbage. Bulbs out, obviously not maintenanced. Not real good advertising.
Hayley Terro
1 year ago
This has to be the dirtiest most unprofessional planet fitness I have been to. The restroom and showers are nasty. My husband said in the men's the showers were black with mold and one had public hair all in it like someone shaved their privet parts in it and just left it, yuck! I went do a hidro-massage and something was loud. I thought it was the TV. A worker was in a massage chair with her phone very loud watching some trash reality show. Someone should be cleaning this nasty place instead of playing on the phone in a massage chair that she didn't even clean when she was done!!!
Monica Duran
1 year ago
I went to this gym last time because is open 24 hrs and it was the first time for me and my husband. When we finished our rutina we dicede to take a shower, Well let me tell you the water was cold and the drawn was full of hair and the handicap shower has nowhere to stand. This place is really nusty. We are not return and I do not recomienda this place. PLEASE DON'T COME HERE.