24 Hour Fitness at The Village At Orange offers a variety of workout options with modern equipment, a swimming pool, steam room, and sauna. Their friendly staff and clean facilities create a positive environment for fitness enthusiasts. Although the hours are not 24/7, many users praise the gym's convenient location and spaciousness.

However, several reviews indicate issues with cleanliness, customer service, and overcrowding. The gym management is working on improvements based on customer feedback. Overall, this location provides a solid gym experience with room for improvement in some areas.

Pros:

  • Friendly staff
  • Modern equipment
  • Clean facilities
  • Spacious layout
  • Variety of classes
  • Convenient location
  • Pool, steam room, and sauna
  • Less crowded than other locations
  • Offers towel service
  • Reasonable pricing with good amenities

Cons:

  • Not open 24/7
  • Issues with cleanliness in some areas
  • Inconsistent customer service

Location / Contact

Rating Stats

3.8

out of 5.0

27 reviews
5.0
10 reviews
4.0
48 reviews
3.0
21 reviews
2.0
4 reviews
1.0

Reviews (110)

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Nice gym, but the men's locker room particularly the showers need to be cleaned more often.

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So disappointed in this club! When I joined they had 3 classes I needed in the pool to rehab my knee...now this week they have NONE!! ZERO classes. I want my money back! I joined to filfill a need and now a couple of months later I can't work out there because they aren't offering any classes I can use...this seems like bait and switch to me!Come on 24 hour fitness...give me a reason to change my rating to 5 stars!!!

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I like this gym. Being in the basement makes it seem a little more "old school" and it's never too crowded.If you like to curl in the squat rack, spend an hour on the bench press doing exercises that only you know what they are targeting, or like to take one dumbell to the furthest end of the gym and leave it there, you will find many like minded people working out here.I can't blame 24 hour fitness for it and I don't know what you do to fix it, but this is one of the worst gyms I've been to for people putting their weights away. I'd suggest etching 4' high letters on the mirrors with a reminder to rack your weight when you are done.Fortunately, it's not so crowded that you have to guess if someone is using a rack or not, it's generally pretty obvious.

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Staff has really good customer service. Everytime I come in they're friendly and wish me a good work out. On my way out they're just the same.Gym overall offers pretty good classes and machines/weights are clean.The only thing that's a downer is the rush hour when everyone's on the WiFi and since it's in the basement my phone gets little to no signal. Any other time WiFi is amazing.

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It is very close to my job, so I go there for the convenience. The staff is always nice to me. I have no issues with anything because I just like to play b ball and lift weights. I am just glad there is a gym next to my job. But complaining about everything in life makes life boring. I like the gym. I have to say this , if you move to a third world country, you will come back in love with the gym...lol.

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Let me tell you why those guys deserve a one star. But me being a nice person will start on the positive side. They have a nice court and facility for the price that is being offered it damn better be the best.Here is why it sucked: CUSTOMER SERVICE.They treated me and my friend very poorly just because we wanted to try out the facility for one day. I wasn't treated like a customer more like a burden. Get a membership somewhere else, not this facility.

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Similarly to comments left by other customers/users; I too feel as though some of the staff at this facility lack the appropriate level of people skills and manners for customer service work.I've been a member since age 12(roughly since 1997/98), and frequented facilities every where from San Diego to San Francisco in my 18 years as a customer. For some reason I felt as though my business was significantly less valuable at this facility than at others. Perhaps that is something to be improved upon?Price wise; this location is a bit steep, and lacks numerous pieces of equipment as well as the space necessarty to allow for some of the amenities and accommodations offered at other clubs. (more expensive for less utility?) No thank you...As with most things however; location, location, location... plays a huge role. I'll likely continue to frequent this club simply because of its proximity to my home.On the plus side; the place is very new feeling and well maintained. Kudos to the staff on cleanliness.

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Great 24.... Love it. Got your towel all the up to date equipment, things are tidy are well-kept!!!

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Nice SuperSport... All the SuperSports are Top Notch in equipment and some with service. Although I've noticed some Super Sport customer service to be "Stuck Up" in a guest-service oriented industry, this isn't one of them.

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This gym is great. I moved to the South Coast Metro area, but prefer to make the drive to this location. Service is good, machines are in good shape and the locker rooms are clean.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 110 reviews.

The address is: 2102 N Tustin St, Orange, CA 92865, United States .

The contact number is +1 714-923-0284

This service is listed under Gym .

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