Planet Fitness

The staff is super nice. There were two girls on duty when we got there. We travel around a lot and go to many planet fitness places. We usually go in to use the restroom before we pack our duffle bags and start the workout. These workers were great to wave us in the second time. The stretching and PF360 area isn't as spacious as most other locations but I believe it's because they really spread out all areas. The building is more of a square so I guess who could blame them. I usually stick to free weights and a variety of exercises that don't require the machines. It wasn't very packed when we went which was around 10am to 12pm. It wasn't crowded where I worked out. They had big showers and hair dryers. They only had one changing room designated for handicapped. When I got out of the shower it was in use so I just used one of the bathroom stalls. (Not a big deal.) The shower curtains where super nice too cause the covered everything and stuck to the walls real nice. Some places have sucky curtains. But overall just what I needed in a gym.

Good conditioned equipment in general, friendly staff; sometimes equipment is broken and it takes time before they are fixed. Limited showers so sometimes you have to wait for one to open. No pool if that’s what you like to do. For the price, it is a good deal.

Terrible! Broken old equipment and unfriendly staff. In addition to this when I tried to cancel my membership they claimed they never got my letter and so I had to cancel the direct debit because they kept taking money from my account. Then they started taking money from my debit card and I had to cancel my card and get a new one. Absolute nightmare! There's a reason why it's cheap. The facilities and service reflect that and they end up getting more money than they should get in the end.

Nice facility to go and do your quick workout and come out without any hassles. My only issue is the the torso twist machine near the chest support area smells from all the sweats on it. Needs to be cleaned on a more regular basis.

I came in today 04/15/18 pretty much already decided that I was going to sign up for the 1 year membership. I asked the guy behind the desk to be able to try the place since it was my first time using planet fitness. He said that they do not do that even though I was pretty sure I had read somewhere on their web site that they did offer that.I then asked if I could take a look around and he said that I couldn't do that either. I asked if he could show me around and he said that he could not do that either since he was the only one there.So I looked around as much as I could from the front desk area and was about to sign up for the 1 year when he says that I could pay for a day pass for $20 and that would be applied toward the membership if signed up.Now remember, I was pretty much to get the 1 year membership right there. But with them offering to apply the day pass fee, I had nothing to lose (or at least I thought).So I pay the $20, do my work out, and then on the way out, stop by the front desk to go ahead and get the 1 year membership. The guy I talked to earlier gave my information to another employee to complete the sign up process.I show her the receipt and she finishes. I then ask her at the end if the $20 comes off the first two payments and she said that it only covers from today to the billing date of 04/17/18. I explained to her that the other guy told me that it would apply to the membership and she just shrugged and said sorry.So I go home and of course find it clearly marked on their website that the first workout is free. It is large letters right on the main page for Planet Fitness Fountain Valley (ENJOY A FREE WORK OUT ON US! SPEND A DAY ON OUR PLANET. FREE!)I go home and the whole thing just bothers me all day because they have now lied to me twice. It was my first impression of this company. So I go ahead and call the location and ask to speak to a manager and an employee named Caesar says he is a manager. I explain the entire story and he tells me that the $20 covers only the start up fee. I explain that the start up fee is only $5 and he basically tells me that there is nothing that he can do. Now think about this. He is a manager of a gym and can not even adjust a $15 fee.So I might not be able to get my $15 but at least I can let everyone else know about their practices.You know, it is only $15 but it is really irritating when businesses allow their employees to just make up any kind of nonsense and there is absolutely no consequences for doing this. It seems like a really bad way to do your business and make a few extra dollars.As a funny side note, when I called the number to the gym the first time, I got their voice mail probably because they were on the phone and it said the mail box was full and could not accept anymore messages. You make your own opinion but everything about this place seems to be about poor customer service.

Im down over 40 pounds in 6 months. This includes bodybuilding at the same time. Great advice from the staff and no lunks.

Great staff! They need a bigger free weight area, but they have a great selection of resistance machines and cardio.

Been coming here for 3 years staff is welcoming and place is very clean , just wish planet fitness will offer classes cycling , Zumba, or add a pool

Usually not crowded when I go in in the mornings. Staff is friendly and helpful. I also like that the cardio machines have individual tvs. 💖 …

Many monitors on machines are broken so don't expect to watch anything. If they do work, they display a lot of video snow. It can get too busy during the week. Pros: Plenty of machines for weekend use. Close to home. Cheap.