Located in Fountain Valley, Planet Fitness offers a variety of fitness equipment and amenities suitable for both beginners and regular gym-goers. The gym is known for its affordable membership plans and typically friendly staff. Despite positive remarks regarding its maintenance, equipment availability, and welcoming atmosphere, numerous reviews highlight issues with cleanliness, broken equipment, and unresponsive customer service.
Though praised for features like massage chairs, tanning booths, and a spacious layout, many users express frustration over limited hours, overcrowded facilities, and challenges in accessing customer support. Be sure to weigh these factors when considering a membership at this location.
Pros:
- Affordable membership plans, starting at $10/month.
- Variety of equipment for different workouts.
- Friendly and helpful staff, according to many reviews.
- Clean and well-maintained facilities.
- Availability of amenities like hydromassage beds and tanning booths.
- Good selection of cardio machines.
- Welcoming and non-judgmental atmosphere.
- Frequently available machines during non-peak hours.
- Convenient location with accessible parking.
- Encourages a friendly and sociable gym community.
Cons:
- Limited hours, no longer open 24/7 as advertised.
- Frequent complaints about broken or outdated equipment.
- Poor customer service, especially regarding membership cancellations.
Location / Contact
- Address: 16201 Harbor Blvd, Fountain Valley, CA 92708, United States
- Phone:+1 657-232-4460
- Website:planetfitness.com
Rating Stats
Reviews (121)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 121 reviews.
The address is: 16201 Harbor Blvd, Fountain Valley, CA 92708, United States .
The contact number is +1 657-232-4460
This service is listed under Gym .
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Alex Lopez
9 years ago
limited amount of equipment and limited amount of use on their "unlimited" for the Black Card. I also canceled my membership just to find out that they charged me for the monthly bill as well as the yearly bill when i quit prior to both of those. Planet Fitness is not worth your money and i advice you to go somewhere where they'll treat you with respect as well. Worst customer service ever.