Planet Fitness

Staff doesn't know what they are doing. Everything I goto use the massage chairs it's a different story. The music is so loud have to turn up my headphones all the way.

Beware giving out your bank info!!Repeatedly overcharged my debit card.Awfull customer service.Thy would not cancel my membership.I tried calling corporate office.They said nothing they could do because it's a privately owned franchise.Go to Just fitness.Much better.

A young lady named Auri, I think helped me sing up. She was very attentive, kind and informative. She also kept her professionalism as other customers were being impatient, she was working very hard to satisfy all of our needs in spite of her working by herself. Thank you young lady.

This place is way to crowded to have a good plan for me. They could put another one across the street and still be packed. They deffinanty need some competition to keep them on their toesUpdate 2/12/19 --- worse than ever this place has to be over it's limit of members I have to go at 4am on the weekends now to get in a decent workout. PLEASE somebody put in some competition.

I am a member of P.F and normally use the close location on Old Kings Road just East of I95. I have had problems several times trying to use machines there. The problem... texting. I timed a girl on one leg machine tonite for over 27 minutes without doing a rep. Seriously. Headphones on texting sitting on the quad machine while the other one was broken. I asked two employees to do something about it because the last time I asked this same girl if I could use the same machine a month ago, She looked at me with her headphones on phone in hand and acted like I was doing something to vialate her. When I told two employees there, the response was’ yes she is allowed to text on our machines. They told me to ask her again. No way. I pay to use that machine. The employees should take care of that. I had a knee injury a few months back and am suppose to be using that machine to strengthen it. BTW there was another person that was waiting for her to get her a$$ off of it and go text somewhere else. I would never join there. ever. too much texting on machines and you may never be able to get your workout in. I wishn I had the option to vote 0 stars. Shame thet let this go on and on without fixing it. Join another club and do not waste your money there.

Joined yesterday went down to get my tag got a half hearted welcome:/. Wasnt shown around at all. was just told I was all set and a blank stare after I answered like 50 questions. Not impressed with the friendliness of the staff at all :(. I had to figure out where everything was and I got the premium membership they say lol

The front desk is so rude. I hate ever having to have any interactions with them. I quit going for awhile due to this but due to having a contract which i was never told of i have to go until it runs out, was told to...sign here. Sign here and then on my way then when i tried to cancel was THEN informed of the contract...lesson learned read the small print. If you are looking for real classes with a good amount of times this is not the place. The classes they do offer seem to be for those in shape and a limited schedule in looking to get in better shape. I really would like more class times and diversity in options so will be joining fittness one after my contract Is up. However the equipment is ok nothing state of the art but works

Decent place to work out that is not generally packed. The only things that could be improved would be for gas of black Card members to be able to utilize the Black card zone, and for the Hydro beds to run for 10 minutes instead of 7 as other Planet Fitness facilities run theirs for 10 minutes.

The only reasons I go here are that they're cheap and they have 1 piece of equipment I want to use. Otherwise, they're very stingy, and don't provide adequate protective gear for that one machine, or even clean drinking water unless you buy it. However, the staff did answer my questions helpfully when they could, and they say they're open 24/7.Added in response: I DID mention these things to the staff. They said there were no plans to correct any of the problems I pointed out to them. The best they could do was suggest workarounds. I put 400 pounds on the bench/squat machine (and will be putting much more on as time goes by); the bar is by no means a sharp object, but it drew a light line of blood from one shoulder, across my back, to my other shoulder, even with all three pads in place. The pads you have are barely better than nothing.I also had to stand on weights to get into the proper position because the notches are too far apart. This actually worked better than I thought it would, though.

Got a refund on my first day, brought up an issue to staff that they obviously knew about as the first person looked at another and said it's your turn.As I was checking out the manager requested to speak to me. He told me I failed to rack some weight. I informed him that I picked the weight up and placed right where I got it from and he told me he had cameras and he'd review them. I told him good, then it will show him he is wrong.He then told me someone made a complaint about me...I MADE THE COMPLAINT!!! I walked outside and then turned around and asked for a refund because the experience was so miserable. They really know how to treat a guest on their first day.