Crunch Fitness - Pembroke Pines

I have been in many gyms and for me its more important how I feel ,the environment,culture ect than been in the “Fancy Brand new gym “ and you can tell a huge difference when I happen to go to a different gym for any Reason .The culture here ,the dedication of the Trainers, they are really knowledgeable .Its honesty the place you feel Home ,you find encouragement.That energy you need when you are not in the mood to workout.The staff its really friendly and always wanted to help ,all with respectI will never forget how I get here ,not my best moment in life ,I had gained 35 pounds ,I was about to cancel after I started for 3 days I was not very motivated and Stephanie the GM greet me that day with this smile ask me why I was going to cancel and just the way she treated me and speak from the Heart to me motivated me so much 🥹 I don’t know how to explain it I just knew this was the place and right momentI start personal training with Katherine my fav all times 🤪🫶 although all of the trainers are truly amazing ,she and Step the G M have been a huge help for me personally.I love them so much (It feels I know them for years lol,Every time I started to accomplish goals my first -5 pounds, my -10 pounds victory its like they were so genuine happy like it was their own goal and that gained my heart.I am really grateful that one Day I happen to come to this gym honestly super down ,discouraged and find not only results but amazing friendship and a Family.Side Note : Already loose the 35 pounds going for other goals now .Thank u for everything you do pembroke pines so we can feel this way .When you do things with the heart this is what happens 🫶(Also there is tons of weights,organized,cleaned)And the Hiit classes are so amazing 🤩

Great gym. Stephanie the instructor is amazing! The only con is that the gym is a bit small but the other pros overshadow that.

Was overcharged and the manager says she’s too busy to help me so there’s nothing that can be done. Been 2 months and corporate still hasn’t returned or put me through to someone that can help.They say they’re not in the wrong but they need to recheck their facts before I post the screenshots of how they also gave me all this false information just to have me sign up. But they’d never mention that and instead say they are not in the wrong. Also I never received my refund. You guys are a joke to now say you are not in the wrong and act like nothing ever happened. Remember when you said you couldn’t process my refund because if you do more than 2 a day you’d be there too long so you decided not to do them. Yea even your employee retted you out honey.

Crunch Fitness, is that gym you want to join, they have equipment that's different than your typical gym, Classes Available also, their staff and trainers are very pleasant Respectful & knowledgeable, Always clean from the bathrooms to the massage chair. Definitely will recommend.

Coaches are really knowledgeable and friendly- they push you to succeed. Strongly recommend this gym if you are looking to invest in your well-being!

I've read previous reviews where cancelling was an issue and business' response was "an email would suffice." Ummm apparently not because I've sent 2 emails to cancel with no reply when the front desk advised that I would recieve a response within 48 hours. Heard NOTHING back for both emails AND they charged me again.

The staff and trainers are very friendly. I love that there is plenty of space for everyone to workout without feeling like you are on top of the person working out beside you.

Best gym in the area no matter what you’re looking for! Personal Trainers are top tier, machines and place are super clean and the music and customer service is great every time!

I was about to cancel my membership because I don’t utilize what I paid for when I was speaking to Sage She explained my membership to me thoroughly and has me excited that I am a member with crunch fitness she is absolutely phenomenal while the place itself may be small it’s very charming. I would like for both of their tanning beds to work but at least there’s one that functions correctly.

I have been a member for 2 years. If you wish to train In a place with an emphasis on a positive, upbeat atmosphere. This is your gym, Steph and Rashad provide a perfect combination of leadership and management. There is a very diverse team that constantly interact with the members. Look Good, Feel Good, Play Good!