LA Fitness

updateclosed for no reason the only room with a floor suitable for entering that is not full of machines. Everything is given away and poorly placed, if I was injured because the floor was not suitable for jumping rope, I hold them responsible since several of us have requested the reopening of the room and they refuse for no reason.I put my selfie stick down and spent 2 weeks asking the guys at the counter and even the manager and no one gave me an answer!I told them that the gym was very dirty on several occasions and that I needed them to find my belongings! they just ignored my request.my selfie stick was lost and just no one answered me

The sales counselor Christian hits on my girlfriend all the time & she cheated on me with him. He's the short but really strong worker that is always there lifting in uniform or off the clock. You need to keep your girlfriend or wife away from Christian because he will take her

Had a HORRIBLE experience with Sebastian today 7/16/23 @ noon (front desk , sales rep, dark short hair ). I signed up for a "3 days free pass" to try the gym out (never been to an LA fitness before). The 2nd day I came in to use the gym he didn't let me in, making up rules that the pass only works for 1 out of the 3 days (lies) and tried selling me a membership. Nowhere online or in person was I told this until that moment, so clearly he made it up (another location was giving out 3 day passes w/ fine print saying "to be used 3 consecutive days" so he 100% made it up).I had also stayed using the aerobics room for 5 hours the first day and he brought that up saying " that's more than enough time to know if you are interested in the gym or not". That should not matter.He then didn't even let me buy a guest pass the 2nd day saying "they don't sell guest passes on weekends" since it is heavier traffic days; also a lie because every other LA fitness I called does it and the gym was at like 10% capacity.All I wanted was access to the gym for 3 days to get a good idea if this was a place I wanted to get a membership at. now I will never come go back to any LA fitness because of this. False advertisement, bad customer service, makes LA fitness look bad, Horrible experience, Only cared about making a sale and didn't care to make up lies to do it.

I have been a LA Fitness customer for several years here and other States (CT) this one here in Pembroke Pines on18445 Pines Blvd. is not very clean, I wrote a review one year ago about the showers being filthy, with mold, one shower on the far left the nozzle is broken and a year later those showers are still in horrible condition.My biggest issue is that there’s a male employee that my Wife told me he cleans the female locker room, he enters without warning, I have major concerns with this, I personally watch this man as he’s walking around the gym lustfully leering at the women of all age’s especially the young females.👮🏾‍♂️

I recently moved from Orlando to South Florida. I had great experiences with the LA Fitness's and Esportas up there, but that is not the case down here. Weights are left around everywhere and many times people don't wipe down benches - deeply atrocious gym culture. A lot of machines are very old, out of repair, and/or very dirty looking. I had to cancel my membership because I hate working out at this location, which is the closest to where I live - though given all the other reviews I'm sure LA Fitness is going to make that cancellation a hassle.

Employees don’t care. Management doesn’t take action on problems. I also had my phone stolen at this gym and couldn’t get any information on the man because the employees let him walk in without signing in.

This place went from bad to worse. I’ve been been coming to this gym since 2016. Caleb, beware awful customer service. Sebastian, a racist manager and rude scammer.I cancelled the membership for a few months during COVID but got back on track since Dec 2020. Two weeks ago, I was denied access by Caleb cause I brought my first guest to try out the gym for one day. The next day, I spoke with Adolfo (operation manager) then canceled my membership. Of course I have until July 27th to use the club. Now, today, I was told that I owed $60 from 2019 and was denied access, yes all of the sudden.Please do not purchase. Do not sign with them. They are nasty liars. Take your business elsewhere. This is a true corporate scheme to loot customer money.

This gym has a lot of unfulfilled potential. It’s got the space and with the amount of people that are signed up, it’s got the money to make the changes.The gym lacks direction from a management and staffing standpoint. The staff is rarely seen around, instead they have 4-5 people always hovering around the front desk instead of helping around and picking up the gym or at least enforcing some sort of cleanliness/order.The fees and cancellation policies are restrictive and “hidden” so a lot of people would be caught of guard. This business practice just makes it less likely to trust the gym and staff.Overall, it’s a place to workout with all the necessary equipment but be mindful and read the terms before you sign and don’t expect excellent service.

This is an absolutely awful establishment. It's dirty and the equipment is old. I've been a member for 20 years at this location. Recently, I've only stuck around because I like one of their Zumba classes. Noticed today that they have been charging me an additional $10 childcare fee for years and my kids are 20 and 17. They told me I never canceled it, when it was canceled years ago. What a scam! The people that work in this place are disengaged and rude. Adolpho told me they sent me an email in 2021 (that likely went to spam) that reopened this "frozen" account. What a joke, no offer to make this right at all knowing my child hasn't been into their childcare center in at least 10 years. Canceled my family membership and will never be back. Horrible place!

I’ve been working out here for 10 years. Overall it’s a solid gym if you avoid peak hours. Gym isn’t the cleanest, staff isn’t the most attentive, people leave their weights around but we put up with it because this gym has all the equipment and amenities that one could ask for.The recent training area renovation was pretty nice.Wanted to be the 999th review so here we areIG: @dantoruno