Pembroke Pines YMCA Family Center offers a diverse range of fitness equipment and classes to support its members' health and wellness goals. The facility is praised for its cleanliness, modern equipment, and highly motivated staff. The friendly environment and variety of training activities make it a great choice for individuals and families alike.

However, there are some issues that need addressing, particularly in the kids' zone and administrative services. Some parents reported negative experiences with child care and inconsistent billing practices. Despite these drawbacks, many members find the gym's overall offerings and community atmosphere very satisfying.

Pros:

  • Modern and well-maintained equipment.
  • Friendly and helpful staff.
  • Wide variety of fitness classes.
  • Clean and spacious workout areas.
  • Great basketball facilities.
  • Not overcrowded.
  • Warm and welcoming environment.
  • Effective personal trainers.
  • Good community events and fairs.
  • Family-friendly atmosphere with aftercare services.

Cons:

  • Issues with kids' zone comfort and care.
  • Problems with billing and membership cancellations.
  • Some disorganization in child-centric programs.

Location / Contact

Rating Stats

4.5

out of 5.0

6 reviews
5.0
1 reviews
4.0
1 reviews
3.0
12 reviews
2.0
0 reviews
1.0

Reviews (20)

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Exercise classes for seniors with instructors like Alina Mercado who shows compassion and caring for her clients. She imparts her knowledge to help us do and feel better. She is a gem.

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My wife and I love Zumba with Blanca, Gabi, and Elka. The facilities are excellent and the staff are very friendly. We joined YMCA of South Florida one year ago and we're so glad we did. Our aerobic conditioning, flexibility, balance, stamina, and core strength have all improved markedly.

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They have excellent baseball park in good care conditions

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I really enjoy going to Pembroke Pines YMCA Family Center. The warm and friendly staff are very welcoming and helpful. There are professional and experienced trainers that do a great job to motivate you to help you achieve your fitness goals. The center possesses a of variety of different machines to workout just about any part of your body. The workout areas are very clean and constantly being maintained by the staff. The center offers a plethora of training activities for almost every age group. The basketball facility is first class.

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Family friendly and my child likes coming for basketball.

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Having a Practice day and Game day make the volleyball interesting and fun.

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Love their facility and it beats LA fitness easily. Clean machines. Not overcrowded. Decent people. Good machines and you don’t have to hope it works properly like at LA fitness.

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Disappointing to see the YMCA using unethical practices like other shady gyms to bill families even after cancelling our membership in person. We moved out of state and went in advance to make arrangements and had our last month pro-rated. Then they reverted to billing us the full cost of membership and refuse to give us answers or return our calls. This has been going on for months and is incredibly frustrating/unprofessional. We filed a dispute with our credit card company and they are helping us out but it was incredibly disappointing. We have yet to receive a single call from the membership coordinator. I would not recommend a membership to family or friends who live in the area and absolutely would not go back to the y.

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As a mother I am advising you DO NOT put your kids on the summer camp. Kids bully my child and nothing was done by the supervisor. Worst place ever.DO NOT Recommend this place.

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Where do I start. Signed up for pool access February 2022 went in February 24 2022 to cancel. Signed pad to cancel membership was for $20 monthly fast forward to may 2023 I found out YMCA was charging my card $40 every month since February 2022. I just had to hire a lawyer to get refunded for the money they stole from me over a year. Not to mention I was told it would be $20 monthly which I have a email to confirm but I was charged $40 monthly and they even verified that the membership card was not scanned since February 2022. Spoke with a manager by the name of kelvin who was no help at all. I would never recommend YMCA ever. Worse experience I have ever had. Do not put your card on file they will change the amount and charge you after you cancel membership and refuse to refund you.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 20 reviews.

The address is: 501 SW 172nd Ave, Pembroke Pines, FL 33029, United States .

The contact number is +1 954-727-9622

This service is listed under Gym .

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