Mountainside Fitness Peoria

Club is always clean, employees are super friendly. Only issue is that it’s always packed!

Love the instructors as well as the childcare providers here! Such a great gym.

They are sneaky at this place with your membership. I went to go cancel and first of all girl Shawna was on the phone just not talking on the phone just dialing and ignoring me for a good 10 min. Finally she helped me and when I told her I wanted to cancel my membership she said I had to buy out because my 6month membership had renewed. So I paid 32$ extra to get out and it cancelled immediately so I lost the last month deal you usually get. They are money hungry obviously because they don’t even send you a renewal contract . I’m not going to miss this place since the weights are always taken and people there keep the equipment dirty, not one employee have I ever seen clean the equipment.

Clean and airy facility. A good variety of equipment. For the price, this is a great gym. There are gyms with more amenities, but they cost substantially more, and for me, I won't use most of the extras. Mountainside has the right level of amenities for me.

I recently had an absolutely horrendous experience with the front desk staff at Mountainside Fitness. This gym’s front desk staff is simply the worst. Besides their remarkable ability to barely look up from their phones and communicate in short, mumbled two-word sentences, my request for a 5-day pass was met with an option to purchase a day pass for $10 or consider a membership. All because I didn't check a box expressing interest in a membership. It's been over a decade since I have had a membership or even a pass, and yet they made no effort to win me back. The customer service skills exhibited by the staff are about as useful as a broken treadmill in a marathon.I'll stick with my Lifetime membership, even if it costs me three to four times more than Mountainside. At least they value my membership (or money).Good luck to you Mountainside. Don’t bother with the cookie-cutter “We appreciate your feedback, J. Don't hesitate to reach out to us…” response. It's nothing more than an insulting gesture.

Fantastic client services and an incredibly clean gym. The GM and staff were very attentive when I had concerns or questions and it has every piece of equipment I’d need to get my lifts in.

Super clean, the variety of machines make my workouts so much better. The staff is always friendly and it makes coming to the gym a very enjoyable experience.

One of the better Mountainside gym locations. Very clean and great equipment. This location gets really busy and crowded preventing a decent workout. The reason for only two stars is because of the staff that opens on the weekend. They act like they either did not get enough sleep or just crawled out of bed and are very grumpy and somewhat rude to customers. I could name the employee but won't but he is the young male and female that open on Sunday mornings. Obviously treating customers with respect and welcoming them is not a standard that this gym upholds.

This gym has been great, super friendly staff

I really like this gym and the environment in it. I feel good when i’m working out and they have very nice locker rooms.