Mountainside Fitness Peoria

Mountainside fitness Peoria and Arrowhead thankyou for your awesome child care. My 2 year old loves the daycare she runs to the door and It's nice to have an hour or 2 to myself. Great job I appreciate of u very much

This review is to Specially acknowledge Anthony. His communication level of service and treatment to each member is great. Always positive & very present, attentive, polite and great customer service. Great representation to a health and wellness facility.

Great gym with lots of equipment and classes! The staff is friendly and willing to help! It's always clean and neat. LOVE the smoothies too!!

Fantastic staff, always have a smile on their faces especially the front desk crew. I love how the men's room is always stocked up on towels, mouthwash, and q-tips. I highly recommend!

Joined in January 2021 and had to put a freeze on my account due to health reasons and I wasn’t able to exercise in the machines. Apparently, someone messed up my membership and I had to go in and straighten out the mess that someone did, thank goodness they aren’t there any longer…..HOWEVER, I sat down and spoke to Mason Bowman and he explained what happened and proceeded to fix their mess. He was professional and was willing to listen to me about what should have happened. He has great customer service skills and he’s very kind. THANK YOU MASON!!

Canceled my membership December 2021 being as I started at a new gym. Mountainside Fitness decided to restart my membership again in April and not tell me. Was told by a person at the front desk that this has been happening a lot lately! Smells like legal troubles coming their way...

Just sharing be careful for anyone going for the 5 day day pass. You CAN get one every calendar year per their website. On 1/24, My fiancé and I went in and we were told we could work out and go visit the membership services after. After we finished our workout. We went to talk to a women working behind the desk. She then told us I was eligible for the 5 day pass (I’ve never been a member) but my fiancé was not (she was a member 5 years ago) regardless of the status both of us qualified and the women tried to make my fiancé pay for the day rate even after explaining the situation. She was trying to take advantage of us. Yes it’s only 15 dollars but she more than likely has done this to others and makes commission of the signing of memberships and sales. This is unethical and I’ll let anyone know that be careful of this women. She was persistent on asking us to pay, when we said we aren’t paying the daily rate because we don’t need to. She then returned my ID and we left. We then after called and confirmed with another location in surprise that we were in the right and the employee was in the wrong.

This is my favorite Mountainside location! The daycare is fantastic. My kids love going there. The locker rooms are always clean and the staff is great! Bailee and Danielle are always friendly and can answer any question you have.

Happy Valley's North Peoria location is where it's at for your 2022 new year fitness resolution! From the moment you enter, your greeted by a friendly front desk staff as you pass a courteous membership team.You'll experience a super cool snack bar- protein shakes made fresh to order, super cleanly several fitness areas, ie. main gym, spin classes room, indoor basketball court, physical therapy sessions, on-site child care (during your workout), a movie is always being played with a few seats, to the awesome rest rooms layout with lockers & executive lockers for a small up- charge. The showers are awesome with a hot steamy steam room.You will not be disappointed, see for yourself, schedule a free in-person tour or visit Mountainside's website for free guest passes.For the monthly rate (all classes are included) and all offered, you can't find a better fitness center, especially the North Peoria location.

If I could give it 0 stars I would. I recently got stationed out to Delaware, and between being a new father and having to outprocess Luke I didn’t exactly have the time to come by and cancel my membership. I’ve been trying to cancel my membership for some months now but have been told I need to send a letter to corporate which I did. Then when I called to ask about why I’m still getting charged I was told it’s because I didn’t send it certified. I’m about to be deployed away from my family for the next 6 months and instead of helping me out and canceling my membership I’m being told to resend the letter I sent but certified this time. The cancellation policy if this gym is extremely outdated as their reasoning for having you mail a letter or come in person is to “make sure it’s YOU” wanting to cancel your membership. Extremely disappointed with this gym and the way they and their corporate counterparts treat military.