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Mountainside Fitness Peoria, located at 9745 W Happy Valley Rd, is a popular gym offering a wide range of equipment, classes, and amenities for fitness enthusiasts. The facility is consistently praised for its cleanliness, friendly staff, and family-friendly environment. Personal trainers and class instructors receive high marks for their accommodating and professional demeanor. However, some customers have raised concerns regarding membership cancellation procedures and occasional staff rudeness.

Despite its many strengths, the gym often experiences high traffic, which can make it challenging to find available equipment during peak hours. Therefore, it may be less suitable for those looking for a less crowded workout environment.

Pros:

  • Friendly and welcoming staff
  • Wide variety of equipment and classes
  • Clean and well-maintained facility
  • Accommodating childcare services
  • Professional and helpful personal trainers
  • Family-friendly environment
  • Excellent customer service
  • Consistent updates and maintenance
  • Convenient location and hours
  • Reasonable membership rates

Cons:

  • Challenging to find equipment during peak hours
  • Issues with membership cancellation
  • Occasional staff rudeness

Location / Contact

Rating Stats

4.4

out of 5.0

17 reviews
5.0
4 reviews
4.0
2 reviews
3.0
9 reviews
2.0
78 reviews
1.0

Reviews (110)

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I have had the pleasure of visiting a number of the mountainside location and although it would be hard to say which I my favorite. The Peoria location is by far one of my favorite locations to go to. The environment by itself sets it apart from a number of competitors. The members are what truly make this location so excellent and for as much traffic as this location sees it is also one of the most well-kept. For the sheer number of people using dumbbells and free weights for them to be as organized as they are it is impressive and the over all cleanliness sets it apart from many others. I would always highly recommend any one to come into this location and see the difference and positive outlook that has evolved here!

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Had the pleasure of working out at this gym while I was a visiting from out of state. I wish we had one in CA! The facility rocked. The staff was very friendly and everything was so clean. The equipment is awesome and in great shape. I would totally join if I had one where I lived, would highly recommend.

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This is my favorite mountainside. The club is always cleaned or being cleaned. The staff is the best and actually remember my name. The management is always walking around interacting with members and cleaning. The night time childcare staff are the best in the city. Mountainside is always upgrading the equipment. The new remodel looks outstanding. Well done Mountainside. Keep up the fantastic customer service.

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Definitely the best gym around. Not only are they Friendly but they are also Clean. They continually add new equipment and are updating the facility. They offer amazing classes and their personal trainers are so helpful. Their childcare is the best, with so much to offer, my kids love going. From family memberships to individual ones Mountainside is the only place I'll go!

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Looking for a great gym? Look no further! This specific Mountainside is always clean and has a great atmosphere! New state of the art equipment, clean, and staff is always there to answer any questions or concerns you may have. The daycare here is amazing as well! The girls really care for the children! Know who is who and are very attentive. My son loves going to the gym. I highly recommend Mountainside Peoria! Keep up the Great work guys!!

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I absolutely love this location! Everyone is very nice and the facilities are kept clean and in great working order. My husband and I both work with Spencer for one on one training and LOVE him! He is nice, but kicks your butt with workouts, while also helping keep you accountable when you are not at the gym with nutrition ideas and workouts in between sessions. Cannot say enough good things about this gym or Spencer! :-) I highly recommend!

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I have been going to this mountainside fit almost two years now. The staff are always very nice and welcoming, and the facility/ machines are clean. Jordan, the manager of personal training, is extremely helpful and knowledgeable as well. Also, I have been training once a week with Spencer Martin (personal trainer @mtn side) for over a year now. We have built an amazing relationship and I have truly grown stronger and become confident in the gym because of him. He and Jordan genuinely care for all of their clients and assisting in achieving any fitness goal you have. I love this gym!!

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I have nothing but good things to say about Mountainside Fitness. I have been a member for 4 years and I’ve never had a bad experience that wasn’t fixed. My favorite thing about these gyms is the massage. You don’t even have to be a member to get a massage. The rates are the best and they sometimes offer discounts. At the Peoria location Misty worked on me. She is very knowledgeable. She listens to what you have to say and she is great about changing her pressure to make sure you’re comfortable. I will always use Mountainside Massage, they are trustworthy and I always feel re charged and loose after.

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5 star gym.3 star customers.Cons:1. recent redesign spreads common equipment all over the place and crams little patches of floor space in random places. To walk anywhere you have to walk through a maze of people and equipment. No exaggeration.2. No pool.3. Men treat lockeroom like their mom is going to clean up after them.4. 50% Men don't wash hands after going to the bathroom, #1 or #2, then proceed to go lift weights. No joke, be warned, and this is typical in all gyms I've gone to. Not just Mt side. CLEAN YOUR HANDS PEOPLE. lots of germs and deseases are spread through dirty hands. (I've never seen a Mt. Side cleaning crew cleaning gym equipment, could happen on hours I'm not there but I've been there various times throughout various days.) I'd see a staff member cleaning equipment daily at a budget gym I frequented. :-[5. Signs say "No bags" dude-bros still bring big bags and strew them around reserving equipment, marking their territory. Cliché will never die. Hoped men here would act more like men.6. Bags, bags, everywhere a bag bagPros:1. Decent price,2. convenient location/hours3. lots of new equipment and lots of classes4. Huge kids club, kids love it.5. Friendly staff6. Big7. Updates, variety of workout routines offered8. Lots of cardio, but some don't seem to turn on unless headphones are plugged in?

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Suprise location could use a little updating, as I originally joined at lake pleasant however overall the staff are great. I appreciate not being bombarded by trainers trying to sell me on personal training when Iam trying to focus on my workout. The facility is always clean.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 9745 W Happy Valley Rd, Peoria, AZ 85383, United States .

The contact number is +1 623-561-5525

This service is listed under Gym .

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