EōS Fitness

I love the convenience of EōS, especially that I can go to any gym with my membership. It gets busy after 5 obviously but the machine selection is very nice. My favorite part though are the classes, specifically BodyPump with Melissa. She’s my favorite instructor for this class! Her workouts allow you to push yourself but she never makes you feel inadequate if you can’t. She’s very instructive and makes sure to explain proper form technique (which I find the other instructors don’t do as often) Melissa’s class is one I hate missing and always love attending!!

I signed up for a 4 month personal training contract meeting once a week for 30 minutes. The facility is well maintained and the staff is friendly. My trainer, Hailey, was awesome. She kept me informed of how many classes I had remaining and was accommodating when I needed to reschedule one. My contract ended in September, I was told I was out of classes and thought that was that. Turns out it does not just end, it moves to month to month. I discovered that I was still paying and the next morning before working asked what I needed to do to stop this. The man at the front informed he could put in the cancellation notice, but I would need to speak to the manager to get anything else accomplished and they would not be in until 10AM. I thanked him and went to work. At 11AM I called and was told that the manager was on break, and they would call me back when they returned, I left my contact info. After no communication for the next few hours I called back again at 2PM. I was put on hold for about 25 minutes waiting for the manager to be free. Finally a gentleman who was NOT the manager told me that they were very busy and wanted to tell me that there was nothing that could be done, and because of the 30 day cancellation policy I would be getting charged two additional times. Bringing my total of UNUSED personal training courses to nearly $700. They would not even waive the 30 day cancellation, but told me that the classes I had "paid" for could still be used. Two were expired (somehow) and two more were set to expire tomorrow.After accepting my fate, as I'm sure it was in the fine print somewhere, I attempted to at least schedule these sessions and attempt to get something out of this. The person on the phone could not schedule me for any sessions and told me the fitness manager was out right now and would call me back when they returned. I don't expect to be called today and to also have another two sessions expire.If you want a nice clean gym to workout, this is the place. If you want personal training, you NEED to be very diligent and ensure you are aware of every part of that contract, and make sure you put in your cancellation a month before your contract ends, as the contract ending does not apply to you making payments. If you are ever in a spot where you need anything above what the people behind the desk can help you with, you might as well give up, as "management" does not actually seem to exist.I will be attempting to move my membership to another EOS, as the gym itself is great. I will first call and ask if there was a manager to take my questions, and if I can actually speak to one gladly sign up!!!

Best 24hr gym I’ve been to. Life fitness and hoist machines. Pool and hot tub. Clean and well ventilated. Friendly. Exercise movie theatre. Water massage beds with tvs.

The man who helped me sign up, Giovanni was very nice and explained everything. My problem is the manager is very pushy especially with personal training and criticizes you for apparently “no plan”! I understand educating, but Some people just want to relieve stress and do the routine that works for them. I said I’ve been going to gym for years. Some people also have insecurities and eating disorders. Not cool to be making brand new customers uncomfortable from the jump. Also if you hate crowds go at night or early morning. This place gets PACKED

Shady company!! I did a week trial to see if I liked the gym or not. I decided the gym was to busy. So I went into the gym and called twice to cancel my membership! They didn’t do that and are now charging me an annual fee! I didn't even use this gym for a week and are charging me $71.98! Then when I asked to speak to a manager they wouldn't do so and avoided me! Avoid this gym all they care about is signing members up and taking your money not your fitness goals!

To start, I truly enjoyed this specified Eōs Fitness gym as 1. Matter of Convenience (only 12 - 15 mins from my residence) 2. Amenities (sauna, pool, jacuzzi, cinema, group classes, and personal training) 3. Price (reasonable price for amenities regarding Blue Membership). However, this gym's warmth and energetic environment has drastically reduced at night as litter is displayed nearly throughout the women's restroom. I think employees should be required to clean the gym (sanitize equipment, dispose or recycle of litter) throughout the day and night (particularly at night) to ensure safety, alongside cleanliness (common sense...). I chose to stop consistently visiting this gym 2-weeks ago when a female employee (name unknown) had been "relaxing on her phone" in the sauna but wouldn't assist w/ turning on the sauna light. Another member and I spent a bit of time attempting to turn the sauna's light-on to only discover that a staff member was in the same sauna browsing her social media than providing assistance. Maybe, she had been on her break? Though, is it too much to briefly offer assistance w/ locating the light switch? The female employee walked passed litter on her way to the sauna and hadn't bothered to clean the women's restroom (the sauna is located in the women's restroom). Transparently, I dislike providing low-rated reviews. However, I must provide transparency. To add, I was charged for a $2.50 beverage that I never authorized. I never buy beverages at Eōs Fitness. Yesterday, I requested to speak w/ the Branch Manager who is apparently named Ally but have yet to receive a call response. Tomorrow, I'll be requesting to speak w/ a Jose Ira (main Branch Manager according to Aiden - Front Desk Associate). I think I'll continue w/ my membership at this gym when contemplating the matter of convenience (short distance). This specified Eōs Fitness is overly busy during the night; thus, I recommend only going during the day when traffic is low, the litter is non-existent in the women's restroom, and the day staff are helpful, friendly, and informative. Thank you.

Honestly one of the best gyms in the area. It's super clean with the unique exception for inside the shower stalls. There always seems to be yellow urine stains all around the walls on edge of the floors. They should power wash them out at night or something and this place would be perfect.

I wish I could give these guys 5 stars. The gym is nice and the membership fees are more than fair. Even most of the people are nice. HOWEVER, I signed up for their personal training program. After going through 2 trainers who repeatedly rescheduled or just missed appointments with no communication, I started going to the gym at 59th and 101 who were much better. Now I have moved out of state to a location with no EOS fitness. I have already completed my 4 month commitment yet I ended up paying for a full extra month of personal training since they require 30 day notice for cancellation, even if you are moving to a location they aren't located. Now I'm being bounced around from gym to gym and even a third party service who repeatedly tells me I have to cancel the personal training before they can cancel my membership. If I would have known it would be a full time job just to cancel the membership, I never would have signed up to begin with. At this point I have still not received a call back from the Personal Training Manager at the Mayo location and my services still are not cancelled. Be careful before signing up for their services.

I was very unsatisfied when I first arrived at this location. I had no prior experience with this company and was very unimpressed with their inability to help me through signing up and getting acclimated. However, my review changed very quick when one individual was able to make my experience 10x better. Fernando, one of the employees, went above and beyond to make my opinion change. He listened to my complaints with attention and handled them very professionally. He took me on a tour of the building and gave me a detailed explanation of my membership. He introduced me to some of the regulars, and also gave me some tips on building a thorough and positive work out routine. I’d honestly give this gym a 10000/10 rating after this interaction. Customer service like this, is what a customer always looks for!

it’s become too overcrowded. i used to love coming here because it was a perfect balance of being busy but not too busy. now if you go between 4pm-9pm on weekdays it is so crowded that it’s hard to find an empty machine and the cardio machines are always in use. even worse, a lot of people who use the machines will linger and take 20-30 minutes on it. it makes it frustrating to workout during these times and for someone like me who works 7am-6pm I want to be able to go to the gym, do my workout and leave not go to the gym, wait around for machines to open up then leave later than intended.