VASA Fitness in Phoenix, AZ, offers a welcoming environment with a wide range of amenities. Members praise the friendly staff, cleanliness, and variety of classes, including Zumba, cycling, and Studio Red. The gym features a pool, sauna, steam room, and childcare facilities. However, some members mention overcrowding during peak hours and inconsistent customer service.
Despite a few concerns about the locker rooms and cancellation fees, customers generally enjoy a positive experience due to the helpful staff and personal trainers who go above and beyond to support members in achieving their fitness goals.
Pros:
- Friendly and supportive staff.
- Variety of classes including Zumba, cycling, and Studio Red.
- Clean and spacious facility.
- Wide range of amenities: pool, sauna, steam room, and childcare.
- Reasonable pricing for the services offered.
- Motivating personal trainers.
- Welcoming and non-judgmental atmosphere.
- Great personal training sessions.
- Flexible opening hours on most days.
- Expertise in handling childcare.
Cons:
- Overcrowding during peak hours.
- Inconsistent customer service experiences.
- Locker rooms could use more attention.
Location / Contact
- Address: 8021 N 35th Ave, Phoenix, AZ 85051, United States
- Phone:+1 602-610-8078
- Website:vasafitness.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 100 reviews.
The address is: 8021 N 35th Ave, Phoenix, AZ 85051, United States .
The contact number is +1 602-610-8078
This service is listed under Gym .
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Mabeth Medina
2 years ago
I like this gym but had to cancel, they took out my account $115.Theres a $25 cancelation fee and $50 annual fee, when theres supposedly no annual commitment and will still charge for monthly payment, so just for canselation i had to pay way more than when i joined😨😨😨 …
Meir Ginsburg
2 years ago
Customer service is incredible.1 issue that they have is after 5pm the gym gets incredibly full and you may …
rafael mendoza
2 years ago
First time joining a gym with my two sons. First week has been great plenty of options in ways you can exercise. No judgement from people in the gym. Least busy and Best time to work out is early morning evening is packed. Try the 7 day pass before you commit.
Charlotte Koberg
2 years ago
Bad location. Trash all over parking lot along with many homeless around. Employees very unfriendly here and prefer to stand around and talk to each other instead of helping or acknowledging guests. Bathrooms not clean. Does not have the …
Sylvia Faszczewski
2 years ago
Love this gym. Mario is an awesome trainer and is very knowledgeable. He never judges if I don’t quite stay on track and he is always willing to help with nutrition. Highly recommend him for PT!
andrea stripe
2 years ago
The gym alone is amazing. Very clean, friendliest and most helpful staff ever!!! Mario is one of the personal trainers there. He is amazing. Listened to my concerns, encourages me and motivates me even when I want to quit. I have some medical issues Mario not only listened to but worked with me so my injuries were taken into consideration. Thank you Mario for being amazing and making me feel better already!!! ❤️
David Pennington
2 years ago
We have had easy entry, the use of nearly every piece of equipment we need and find the water massage tables and red light booth a great plus! Anyone should consider signing up! We very much are enjoying our experience at VASA!
Tierny Shamrock
2 years ago
Great gym! Clean and tons to do. I enjoy all the classes and especially personal training with Taylor. She's very knowledgeable and down to earth. Already dropped 2 pounds too 😁 thanks Taylor! …
Josette D
2 years ago
I’ve been a member for a little over a month now. Gym doesn’t get overly crowded which I love. The group fitness classes are fun and they have a good variety. Facility is great, customer service not so much. I’ve had to wait while a front desk person was on their phone on Instagram to get a massage chair. Multiple times I’ve informed them that they were out of wipes in a certain area and didn’t see them changed. I’ve worked at a gym before and I feel like the employees here are mediocre. My first visit I wasn’t greeted, offered a tour or even asked if I wanted the free PT session scheduled. Luckily I’m not he’s going gyms. When I signed up online they didn’t say that all the amenities weren’t open which is a little misleading. They should have them listed as coming soon.
Sheyanne Torres
2 years ago
Absolutely love having a membership to this gym. I have had the best experience with my trainer Mario Armenta, he has helped turn my previous experiences with the gym into something I can look forward too. I had wanted to learn to heavy lift and as a female I had been turned away before, but Mario helped shape both a fantastic workout program and my mindset about eating. My workouts are tailored to exactly what I need to do to succeed without the pressure of doing it perfect every time. He has also shaped my eating habits by encouraging me to eat what I like and to eat when I am hungry and not starve myself like other people I have worked with. I highly recommend having a training session with Mario to see how important it is to have someone like him to support your fitness journey. 15/10 stars if possible.